Ira Subaru of Manchester
Manchester, NH
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Excellent customer service by my service advisor Michellena. She has always been excellent at her job, friendly, knowledgeable, updates you along the way and always willing to answer any questions Michellena. She has always been excellent at her job, friendly, knowledgeable, updates you along the way and always willing to answer any questions More
The negotiation process was not a good one. The offers at the dealership did not correlate to the specials offered on line. At the request of the dealership a deposit needed to be made in order to secure at the dealership did not correlate to the specials offered on line. At the request of the dealership a deposit needed to be made in order to secure the vehicle from another dealership. There were many delays and lack of communication, after I made a deposit. The dealership had my deposit, without an urgency to deliver vehicle, prompting me to request a time line for a refund. After that request, Alex worked very hard on my behalf to secure a vehicle. More
Thank you Prime Subaru for an excellent service experience. Once again Scott Sturtevant went above and beyond to get my vehicle serviced expertly and promptly. Thank you again. Enjoy the holidays experience. Once again Scott Sturtevant went above and beyond to get my vehicle serviced expertly and promptly. Thank you again. Enjoy the holidays. R More
This dealership exceeded my expectations so very much. It started with the wonderful sales person to the fabulous finance person to the great service department!! My son purchased a car here, I did and now a started with the wonderful sales person to the fabulous finance person to the great service department!! My son purchased a car here, I did and now another family member probably will too. Thank you for being amazing!! Happy Holidays!! More
Carlos was great. Good communication and personable. Overall positive experience. This is the second car we have leased from Prime and I would go back again. Overall positive experience. This is the second car we have leased from Prime and I would go back again. More
Great service! On time and efficient! Inside of car was sanitized which was great. Scheduling was easy; waiting room was very clean. No issues at all. sanitized which was great. Scheduling was easy; waiting room was very clean. No issues at all. More
Steve Willis was great. He answered all my questions before I drove 6 hours to the dealership. When I got there the car was just as described. Once I decided to take it. He moved everything along qui before I drove 6 hours to the dealership. When I got there the car was just as described. Once I decided to take it. He moved everything along quickly. More