Back

Ira Subaru of Manchester

Manchester, NH

4.1
823 Reviews

205 John E Devine Dr.

Manchester, NH

03103

Directions

By Type

Showing 823 reviews

January 05, 2021

Excellent customer service by my service advisor Michellena. She has always been excellent at her job, friendly, knowledgeable, updates you along the way and always willing to answer any questions More

by Droptine5
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michellena (sp?)
Jan 06, 2021 -

Ira Subaru of Manchester responded

We really appreciate this wonderful recommendation of Michellana! It is gratifying to hear that she consistently delivers communicative, friendly service to you. Thank you for your continued business and support of Prime Subaru Manchester!

December 25, 2020

Very easy to contact the sales person via email and text. Close the deal in a matter of 30 minutes based on what I was willing to pay. More

by Lucie & Carrie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Pepin
Dec 26, 2020 -

Ira Subaru of Manchester responded

Your feedback means so much to us! We are excited to hear that our team continues to take care of you and your family. It is a privilege to have your business at Prime Subaru Manchester, and we look forward to working with you in the future!

December 23, 2020

Scott was great! He was friendly and very helpful! He offered to have my car washed! And took it to the car wash across the street! thanks! More

by rickbfarr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Dec 23, 2020 -

Ira Subaru of Manchester responded

Thank you for your wonderful review of Prime Subaru Manchester! We are thrilled to hear that Scott went above and beyond to make your service experience a five-star one. We appreciate your business and hope to welcome you back in the future. Thank you and happy holidays from our team!

December 14, 2020

The negotiation process was not a good one. The offers at the dealership did not correlate to the specials offered on line. At the request of the dealership a deposit needed to be made in order to secure More

by Jen
Recommend Dealer
Yes
Employees Worked With
Jeff Cate, Alex Therrien
Dec 16, 2020 -

Ira Subaru of Manchester responded

Jen - We strive to make the car-buying process seamless and I apologize for the issues you experienced during this process. It sounds like there could have been better communication on our and end I'm sorry for any inconvenience this caused you. We will use this as a learning opportunity to improve our service moving forward. If there is anything that I can do to assist you, please give me a call. Thank you for your business, Steve Carnevale - General Sales Manager - (603) 668-2411 ext 328

December 14, 2020

Thank you Prime Subaru for an excellent service experience. Once again Scott Sturtevant went above and beyond to get my vehicle serviced expertly and promptly. Thank you again. Enjoy the holidays More

by R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sturtevant , Tomas Pazderka
Dec 15, 2020 -

Ira Subaru of Manchester responded

Thank you for your continued business and your excellent review! We will pass along your appreciation to Scott. We are thrilled that our team delivered a five-star experience. Drive safe and happy holidays! - Prime Subaru Manchester Team

December 10, 2020

Wonderful experience working with Steve. He spent all the time I needed to explain and show me everything I Needed to know. Thank you all More

by miriam21453
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lantagne
Dec 10, 2020 -

Ira Subaru of Manchester responded

We are so glad that Steve made your visit to Prime Subaru Manchester so positive! We value your business and are proud to have earned your five stars. Thank you and have a great day!

December 10, 2020

This dealership exceeded my expectations so very much. It started with the wonderful sales person to the fabulous finance person to the great service department!! My son purchased a car here, I did and now a More

by San
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve in finance... 5 ?? & Michelina in service , Joe Pepin
Dec 11, 2020 -

Ira Subaru of Manchester responded

Your feedback means so much to us! We are excited to hear that our team continues to take care of your family. It is a privilege to have your business at Prime Subaru Manchester and we look forward to working with you in the future!

December 01, 2020

Carlos was great. Good communication and personable. Overall positive experience. This is the second car we have leased from Prime and I would go back again. More

by RLH
Recommend Dealer
Yes
Employees Worked With
Carlos Perez
Dec 02, 2020 -

Ira Subaru of Manchester responded

Thank you for taking the time to review Prime Subaru Manchester. We're grateful to have earned your continued support and we are happy to hear that Carlos is always a pleasure to work with. Enjoy your vehicle!

December 01, 2020

Great service! On time and efficient! Inside of car was sanitized which was great. Scheduling was easy; waiting room was very clean. No issues at all. More

by Jean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelin’s Marino, Tomas Pazderka
Dec 02, 2020 -

Ira Subaru of Manchester responded

We couldn't have asked for better feedback, Jean! It's always our pleasure to deliver a safe, considerate, and straightforward service experience. Thank you for trusting Prime Subaru Manchester with your vehicle and your business!

November 23, 2020

Steve Willis was great. He answered all my questions before I drove 6 hours to the dealership. When I got there the car was just as described. Once I decided to take it. He moved everything along qui More

by Sw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Cate, Steve Willis
Nov 23, 2020 -

Ira Subaru of Manchester responded

Thank you for the review! It is excellent to hear that you had such a great experience working with the Prime Subaru Manchester team. We appreciate your business and are wishing you many safe and happy miles down the road!

...
13
...