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Ira Subaru of Manchester

Manchester, NH

4.1
823 Reviews

205 John E Devine Dr.

Manchester, NH

03103

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Showing 823 reviews

April 06, 2024

Every time I go here I have problems I would not recommend this place to my worst enemy. More

by shawnfanny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tomas Pazderka
Apr 09, 2024 -

Ira Subaru of Manchester responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

February 28, 2024

I stopped in to check out a used SUV, Michael was very personable and great to work with, went for a test drive, he provided me with the Carfax report along with a detailed printout of vehicle cost and sa More

by billdo
Recommend Dealer
Yes
Employees Worked With
Michael
Mar 02, 2024 -

Ira Subaru of Manchester responded

We appreciate you sharing your positive experience with Michael at our dealership! It's great to hear that he provided excellent service, including a test drive, Carfax report, and detailed information about the vehicle. We're glad he was personable and professional, respecting your decision without pressure. Thank you for considering our dealership, and we wish you the best with your new vehicle! Safe and happy driving!

February 13, 2024

Gill in sales was amazing. No hassle. He did the legwork ahead of time. We were more than pleased with our entire experience. I definitely recommend this dealership and Gill! More

by jennannestrong
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gill
Feb 16, 2024 -

Ira Subaru of Manchester responded

Thank you so much for your wonderful feedback! We're thrilled to hear that Gill in sales provided you with an amazing experience. It's fantastic to know that he went the extra mile by doing the legwork ahead of time and ensuring a hassle-free process for you. We appreciate your recommendation and are delighted that you were more than pleased with your entire experience. Thank you for choosing us, and we look forward to serving you again.

November 20, 2023

I had an issue with some services at ira Subaru but they corrected the issues to the fullest. Thanks ira More

by Johnsonk0716
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Niko Nachef, Steve Silva
Nov 21, 2023 -

Ira Subaru of Manchester responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Nov 27, 2023 -

Ira Subaru of Manchester responded

Hello Kyle. I want to thank you again for reaching out to me yesterday so we could resolve your concerns with the tires and service you received here. I am glad that we were able to get you the 4 tires and take care of the unbalanced snow tire. Please don’t hesitate to reach out to me if there is ever anything else I can do for you. here is my contact info again, 603-506-6951 or sdasilva@group1auto.com Steve DaSilva General Manager sdasilva@group1auto.com

October 07, 2023

Robb was great. Helped me order a Crosstrek would go back if I needed another vehicle.. More

by Megan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robb
Oct 09, 2023 -

Ira Subaru of Manchester responded

Megan, congrats on your new Subaru Crosstrek! We are glad that Robb was great to work with and made the ordering process a breeze. Thanks for choosing Prime Subaru Manchester!

September 26, 2023

Very honest, friendly, good attendant to the costume I like how it’s plain to you step-by-step More

by felibertorodriguez9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Courtney
Sep 27, 2023 -

Ira Subaru of Manchester responded

It makes our day to receive this positive feedback! Thank you for supporting Prime Subaru Manchester, Feliberto!

Sep 27, 2023 -

felibertorodriguez9 responded

Thanks you

September 22, 2023

Went to Prime Subaru in Manchester N H today. Cassandra took care of my Subaru and provided excellent service. Always a pleasure to deal with the service department. Cassandra took the car on tim More

by R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra, Kelly, Tomas Pazderka
Sep 25, 2023 -

Ira Subaru of Manchester responded

We're glad to know that Cassandra and our service department at Prime Subaru Manchester provided you with excellent care. Thank you for your kind words, we appreciate the feedback!

August 23, 2023

Had a service done, everything was great and on time. Customer service was friendly and professional. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomas Pazderka
Aug 24, 2023 -

Ira Subaru of Manchester responded

Dave, we're glad to know you had a great experience with our service team at Prime Subaru Manchester. Thanks for the positive feedback!

August 20, 2023

Used to be a great dealership until prime bought it. Since then the service department is awful. Tried to buy a new car from them and the manager couldn’t even take the time to come out and talk wit More

by TheDealerrater
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steve Willis
Aug 21, 2023 -

Ira Subaru of Manchester responded

I'm sorry to read about your recent experience with us. We value our long-term customers, and it's dismaying to learn that you felt undervalued during your visit. I'd like the opportunity to discuss this further, especially regarding the trade-in offer for your Subaru and any other concerns you may have had. Please reach out at a time convenient for you. Thank you, Christopher Aliberti - General Manager - 603-506-6951

August 18, 2023

We walked in at a busy time and were accommodated for immediately. Paul was thorough and made the experience so much easier. Overall great staff and experience. More

by amandalmchugh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Raymond
Aug 21, 2023 -

Ira Subaru of Manchester responded

We're so glad to know that you had a great experience with Paul and our team at Prime Subaru Manchester. Even at our busiest times, we strive for excellent service. We thank you for the positive feedback and look forward to seeing you again in the future!

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