Ira Subaru of Manchester
Manchester, NH
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Excellent service and communication. The video inspection clearly showed the issue with my tire and gasket leak, and the work was completed exactly as explained. I appreciate the transpa The video inspection clearly showed the issue with my tire and gasket leak, and the work was completed exactly as explained. I appreciate the transparency and professionalism from the service team. More
The welcome from Macie as soon as I walked in the showroom was such a welcome change to the showrooms I had walked in previously on this journey, and I so appreciated it! Macie took the time with showroom was such a welcome change to the showrooms I had walked in previously on this journey, and I so appreciated it! Macie took the time with me as a walk-in to go over both Crosstrek and financing options. Even though I had been to another Subaru dealer, I still learned new details on the brand during our test drive. Wonderful enthusiasm for the brand, would send any friends over to see her. More
From the moment we arrived at the dealership, Jason, the sales, and store managers greeted us like we were family. They were super knowledgeable, helpful, and accommodating in helping us find the vehicle we sales, and store managers greeted us like we were family. They were super knowledgeable, helpful, and accommodating in helping us find the vehicle we were looking for. They made our time in the dealership comfortable as well as for our dog. I would 100% buy another car here and recommend this dealership to others. Crystal in finance was also super helpful. Five star service all around!!! More
Josh was amazing at helping me navigate my warranty. I appreciate all of the hard work he put in for me. He also kept me up to date at all times. Great experience! I appreciate all of the hard work he put in for me. He also kept me up to date at all times. Great experience! More
I received a loaner vehicle while warranty service was performed on my Solterra. It took more than a week to get the parts due to a recall. When the parts arrived, warranty work was completed in a timely performed on my Solterra. It took more than a week to get the parts due to a recall. When the parts arrived, warranty work was completed in a timely manner. The issue seems to be completely resolved. More
Gary and Crystal were great to work with! I would recommend anyone in the market for a new car visit Ira Manchester for a low-pressure experience with a knowledgable and friendly team. I would recommend anyone in the market for a new car visit Ira Manchester for a low-pressure experience with a knowledgable and friendly team. More
I always go there when it was still prime subaru, but for the second time i went there for change oil and tire rotation since ira took over the dealership, the service is not the same. the first time i visit the second time i went there for change oil and tire rotation since ira took over the dealership, the service is not the same. the first time i visit for a change oil and tire rotation, i double checked the torque of lug nuts the following day after driving my outback for 100 miles, the torque was way too high for the recommended torque, the second time i visited few days ago, the mechanic just move the tire from front to rear not crisscrossing, i knew it because i marked my tires before i went there.the service advisors are all good i think, but if you refuse some recommended repairs, some mechanics do something not very good to your vehicle. More

