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Prime Mazda - Service Center

Westwood, MA

4.8
268 Reviews

268 Reviews of Prime Mazda - Service Center

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January 06, 2024

Staff is knowledgable, professional and pleasant Workmanship is professional. The facility is spacious and kept clean More

by Lam1019
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Jan 09, 2024 -

Ira Mazda responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 05, 2024

Excellent service, very professional and friendly people makes for a really great experience purchasing a car & getting the service/maintenance! More

by khayes3907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levi Downing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Lotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Ira Mazda responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 03, 2024

The best service I’d experienced in ten years of car ownership. Will not use another car service repair company. More

by a52romero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Kusnirsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Perry, Nick Marotta
Jan 04, 2024 -

Ira Mazda responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

January 02, 2024

Justin was my service technician and he did everything as promised. My service was done in a timely manner. Justin was very helpful and pleasant. More

by annetteg1557
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levi Downing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayshawn Jolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel Lopez, Justin Robbins
Jan 04, 2024 -

Ira Mazda responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

December 31, 2023

Excellent service! The dealership really took care of me and my vehicle. They did a great job! More

by Mbond12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hank Boschen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Kusnirsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Ira Mazda responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 30, 2023

The service department at IRA Mazda always have been the best to work with. They delivered the service on time with high quality of work. More

by Happypawssalon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernie Spann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Kusnirsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Perry, Nick Marotta
Jan 03, 2024 -

Ira Mazda responded

We are thrilled to hear that you had the best experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 30, 2023

My first time to go here . It was an overall very pleasant experience. I liked getting the video of the Inspection with recommended services and pricing needed and you can choo More

by Tballs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juliana Nassif
Jan 03, 2024 -

Ira Mazda responded

We are thrilled to hear that you had a pleasant experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 28, 2023

Everyone was super nice and accommodating. Genuinely concerned about whether or not I was happy with the car. Service was done within the estimated time frame. Will definitely continue using t More

by maphelan49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Kusnirsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antwan
Dec 30, 2023 -

Ira Mazda responded

We are thrilled to hear that you had a nice and accommodating experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 24, 2023

Once again I was happy with the service I received that day. I got brakes replaced, very reasonable price with discount included. Mazda in westwood, Ma is the best. Antoine Lawson is great guy, he kept me More

by Klere83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antoine Lawson
Dec 29, 2023 -

Ira Mazda responded

It's wonderful to hear about your positive experience at Ira Mazda! Having your brakes replaced at a reasonable price, along with a discount, adds great value to the service. Antoine provided exceptional service by keeping you informed throughout the entire process, ensuring transparency and a smooth experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 23, 2023

Service department was awesome. They went to above and beyond to help me out and get me back on the road. Antwan and his team were great, communicated each step of the way and were More

by SeanO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwan Lawson. Justin
Dec 29, 2023 -

Ira Mazda responded

It's fantastic to hear that Antwan and his team went above and beyond to assist you and ensure you got back on the road smoothly. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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