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414 Reviews of Prime Mazda - Service Center
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December 03, 2024
Easy to schedule a visit and the location is convenient for me. The service department’s staff are very friendly and helpful. for me. The service department’s staff are very friendly and helpful. More
by tin.wu298
Employees Worked With
Nathaniel Lopez, Juliana Santana-Nasif, John Sullivan
December 01, 2024
Service was excellent. And the service Manager was helpful and curates. I always had great experience with the service department. And the service Manager was helpful and curates. I always had great experience with the service department. More
by Happypawssalon
Employees Worked With
Aaron Kusnirsky, Juliana Santana-Nasif
November 30, 2024
They scheduled me for a recall repair. When I arrived, they did not have the part on hand. I waited 2 hours to learn this and then had to return the next day. When I arrived, they did not have the part on hand. I waited 2 hours to learn this and then had to return the next day. More
by r.kesner
Employees Worked With
John Sullivan
November 26, 2024
Went in for an oil change at 25k miles and they tried to sell a $650 maintained package for 30k. Also made an appointment online and still waited 2 hours just for the oil change. I was told there were 13 ca sell a $650 maintained package for 30k. Also made an appointment online and still waited 2 hours just for the oil change. I was told there were 13 cars ahead of me and it would be 2 hours I asked why did I even have an appointment and the appointment is only to talk to the guy at the task about the maintained not and not actually have your car worked on. Wasted an afternoon. They ultimately comped my oil change but terrible system and very salesly. More
by kathryn.foley16
Employees Worked With
Aaron Kusnirsky
November 25, 2024
Professional and customer focused. All reps were on same page and well trained with narratives. All reps were on same page and well trained with narratives. More
by robertgenduso
November 23, 2024
Great service team, Thanks Aaron. Great service teams as well, many thanks Kayshawn. Would love to do business with you again but I am moving out of state..! Great service teams as well, many thanks Kayshawn. Would love to do business with you again but I am moving out of state..! More
by Jean.seredouma
November 16, 2024
The s dealership has always been pleasant, knowledgeable, and professional. The service professionals always kept me informed about my vehicle that was being serviced and because of their video inspection, I and professional. The service professionals always kept me informed about my vehicle that was being serviced and because of their video inspection, I was able to resolve a potential time-exhaustive issue with minimal effort. More
by jrlerette
Employees Worked With
John Sullivan
