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Prime Mazda - Service Center

Westwood, MA

4.8
414 Reviews
Call Service Center (781) 278-1301

414 Reviews of Prime Mazda - Service Center

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June 11, 2024

The service was excellent as always. Working with Juliana (Service Manager) is always a pleasure. She always treat customers with respect and kindness. More

by Happypawssalon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juliana Santana-Nasif
Report | Print
Jun 11, 2024 -

Happypawssalon responded

The service has been excellent as always. Miss Juliana Nassif (Service Manager) treat customers with respect and kindness.

June 08, 2024

Best dealership in terms of sales and service that I have dealt with. If I buy another Mazda it will be from this dealership More

by prabhg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juliana Santana-Nasif
Report | Print
Jun 10, 2024 -

Ira Mazda responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

June 08, 2024

Good customer service and communication, friendly and knowledgeable service writers and staffs, clean and comfortable waiting area. More

by Kent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwan Lawson
Report | Print
Jun 10, 2024 -

Ira Mazda responded

Hello Kent, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 05, 2024

Very good; nice folks; no pressure good service person. . Nice show room and it was a pleasant experience. More

by Krys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lopez
Report | Print
Jun 07, 2024 -

Ira Mazda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Mazda! Thank you, and have a fantastic day!

June 04, 2024

The sale person who sold me my car, Janice Walker was wonderful. She left nothing out and very honest. Also, every time I have been to the service department I was treated great. I will go back there for More

by John T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Walker, Nathaniel Lopez
Report | Print
Jun 07, 2024 -

Ira Mazda responded

Hi, thanks for your praise and kind comments about Janice. We do hope we can be of assistance in the future. Take care!

June 01, 2024

Car was returned in time frame as promised Car was washed Very nice service Thanks More

by donna.cimeno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lopez
Report | Print
Jun 03, 2024 -

Ira Mazda responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 31, 2024

Good service. Not happy with the front desk Antwan. I declined the tire change due to the two hour wait time and his attitude changed from welcoming to I don’t car More

by hamid.akbarnataj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwan Lawson
Report | Print
Jun 02, 2024 -

Ira Mazda responded

Hello Hamid, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (781) 278-1301.

May 30, 2024

The service was extraordinary from beginning to end. I am thankful to all their staff!!! More

by Mauricio303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juliana Santana-Nasif
Report | Print
May 31, 2024 -

Ira Mazda responded

We're delighted to learn that your experience was extraordinary! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 29, 2024

Timely and friendly service. Work is well done too. Easy to schedule service and timely work. More

by Jorgr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lopez
Report | Print
May 30, 2024 -

Ira Mazda responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 28, 2024

Great service. A special thank you to Antwan Lawson, he was very efficient and explained the service in I received. More

by katesorkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwan Lawson
Report | Print
May 29, 2024 -

Ira Mazda responded

We're delighted to learn about your positive experience and the great assistance provided by Antwan! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

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