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Prime Mazda - Service Center

Westwood, MA

4.8
414 Reviews

414 Reviews of Prime Mazda - Service Center

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October 12, 2024

Very knowledgeable- kind - pleasant- on time- they explain everything - finished on time - always get an appointment when needed. More

by ajcn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel Lopez
Oct 18, 2024 -

Ira Mazda responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

October 11, 2024

Friendly and responsive. Adam provided updates on my car repairs and gave me solid recommendations for future required services. Adam answered all of my questions regarding t More

by yousef.bina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Livingston
Oct 13, 2024 -

Ira Mazda responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

October 08, 2024

It was appreciable and quick service. I drove out a clean and healthy car after the service was done. Thanks guys. More

by Jude Nwabeze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Kusnirsky, Antwan Lawson, Nathaniel Lopez, Justin Robbins, Juliana Santana-Nasif, John Sullivan
Oct 13, 2024 -

Ira Mazda responded

Hi, thank you for taking the time to leave a review for us at Ira Mazda. We're happy we could meet your expectations! We hope to see you soon!

October 05, 2024

The folks in the service department go above and beyond to make sure you are satisfied! More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Kusnirsky, Nathaniel Lopez, John Sullivan
Oct 12, 2024 -

Ira Mazda responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

October 02, 2024

Gets right to the issue and makes every attempt to resolves it to best if their ability More

by Bfar8123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Robbins
Oct 06, 2024 -

Ira Mazda responded

Hi, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

September 26, 2024

Knowledgeable courteous and helpful They make you feel comfortable even when you’re spending more than you planned on More

by janicesmith623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juliana Santana-Nasif
Sep 28, 2024 -

Ira Mazda responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 25, 2024

Service department is excellent, trustworthy and does good work. Management there always takes care of the customer. Great seating/lounge area for waiting on your car with a coffee station, snacks, pastr More

by JHC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Kusnirsky, Thomas Meritil, Antwan Lawson, Nathaniel Lopez, Juliana Santana-Nasif
Sep 28, 2024 -

Ira Mazda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Mazda! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 21, 2024

Ira Mazda has always made my visit very easy and comfortable. Adam on the service team was very accommodating and helpful. More

by Rbrendon2094
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Livingston
Sep 28, 2024 -

Ira Mazda responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 19, 2024

John was great as service advisor. No issues. All went well. I used a coupon. Thanks More

by joebeeone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sullivan
Sep 21, 2024 -

Ira Mazda responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

September 16, 2024

I wanted to change oil only. It was done at time with cleaning inside the car. Beside it I got recommendations for future maintainers. More

by Lmkraplin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juliana Santana-Nasif
Sep 20, 2024 -

Ira Mazda responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

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