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Prime Mazda - Service Center

Westwood, MA

4.8
414 Reviews

414 Reviews of Prime Mazda - Service Center

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November 03, 2024

John was my service rep and provided excellent help in navigating a potential issue with the RMV. More

by Pemanzon@aol.com
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sullivan
Nov 05, 2024 -

Ira Mazda responded

Hi, thanks for your praise and kind comments about John. Please don't hesitate to reach out to us if there's anything more we can do!

November 03, 2024

Antwan was great! Very customer service focused and everything went very well! He sent text messages and communicated consistently so I always knew what was going on a More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwan Lawson
Nov 05, 2024 -

Ira Mazda responded

Hi Nancy, we're happy to hear you had such a positive experience with Antwan! Please don't hesitate to reach out if there's anything additional we can do for you.

October 31, 2024

We've been purchasing Mazdas from Ira Motors for decades. Their sales and service teams are wonderful to work with, great communications, and flexible scheduling. All of our Mazdas have been reliable and las More

by Ira Mazda Fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Walker, Antwan Lawson
Nov 02, 2024 -

Ira Mazda responded

Hi Ira, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Mazda! Please don't hesitate to reach out if there's anything additional we can do for you.

October 30, 2024

The person I dealt with was friendly, courteous and answered any questions I had regarding my service. More

by Nana
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwan Lawson
Nov 02, 2024 -

Ira Mazda responded

Hello Nana, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 30, 2024

Nathaniel is always welcoming and thorough in explaining specific services that may be necessary. He is truly genuine and takes a real interest in customers; in fact, he is the reason I continue to service More

by lannykutakoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Kusnirsky, Nathaniel Lopez
Nov 02, 2024 -

Ira Mazda responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 28, 2024

Best Mazda shop in Boston. Always top service and attention to details and customer. Would highly recommend More

by Dykang001
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Kusnirsky, Nathaniel Lopez, Juliana Santana-Nasif
Nov 01, 2024 -

Ira Mazda responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 27, 2024

Excellent, friendly and professional service. Two places to wait while your car is being serviced, one that’s nice and quiet. And they always wash my car! More

by meribond007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Livingston, Aaron Kusnirsky
Oct 28, 2024 -

Ira Mazda responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 27, 2024

Amazing customer service and took great care in keeping the customer informed on the progress of the inspection More

by vardhini131994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sullivan
Oct 28, 2024 -

Ira Mazda responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 19, 2024

Great service, the people that works there make the atmosphere welcoming very professional John S. Thank you More

by Rootical
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sullivan
Oct 21, 2024 -

Ira Mazda responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

October 15, 2024

Awesome dealership! Probably one of the best service centers I’ve ever had an experience with. Customer service was through the roof. In my first visit they made me feel More

by Franklin T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Livingston
Oct 18, 2024 -

Ira Mazda responded

Hi Franklin, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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