Prime Mazda - Service Center

Stellar service, great work. They go above and beyond to ensure the best possible customer experience. Highly recommend They go above and beyond to ensure the best possible customer experience. Highly recommend More

The service advisor who was helping me out, Nathaniel, was very thorough when it came to explaining the issues I was having with my car. It was very refreshing working with someone who seemed like they ge was very thorough when it came to explaining the issues I was having with my car. It was very refreshing working with someone who seemed like they genuinely wanted to help. If I come back again, I’d want him to the service advisor I work with More

I received excellent service and was able to work while waiting and got out timely waiting and got out timely More

Good courteous service. Will not try to sell you unnecessary maintenance. All employees are friendly and polite. Will use it again Will not try to sell you unnecessary maintenance. All employees are friendly and polite. Will use it again More

Everyone was very helpful, especially Nathaniel went above and beyond to make it a smooth experience for me! above and beyond to make it a smooth experience for me! More

Friendly and efficient. Had an oil change done and was out of there within an hour. Nathaniel explained why I was having issues with the fuel gauge and made recommendations. Had an oil change done and was out of there within an hour. Nathaniel explained why I was having issues with the fuel gauge and made recommendations. More

Great dealership, very professional when it comes providing advise as they do care about their customers. I would continue to visit this dealership. providing advise as they do care about their customers. I would continue to visit this dealership. More

The IRA Mazda personnel were professional, thorough, competent and friendly. They listened to my concerns and answered all my questions. competent and friendly. They listened to my concerns and answered all my questions. More

Great Service Advisors! ! Professional, courteous and extremely knowledgeable. Always a pleasant experience at Ira Mazda ! Professional, courteous and extremely knowledgeable. Always a pleasant experience at Ira Mazda More

Brought my CX-5 in for 75,000 mile check up, they provided me with a loaner car and about an hour after I left I received a text with a video of the technician who was working in my car, he pointed o provided me with a loaner car and about an hour after I left I received a text with a video of the technician who was working in my car, he pointed out several mechanical items in great, good and poor shape. He zoomed in on the poor item and explained to me what was wrong and what would happen if left unfixed. Below is the written write up ai also received of issue. BOTH DRIVER AND PASSENGER REAR SIDE CONTROL ARM BUSHINGS ARE TEARING. WILL EVENTUALLY NEED TO REPLACE. I felt very informed to make the right decision. Very friendly staff, good listeners and very professional. More