Prime Mazda - Service Center

Easy check in for service with clean and busy maintenance area. Fast service with friendly staff area. Fast service with friendly staff More

Adam was very helpful throughout the process and kept me informed at every step. Overall, very professional service. informed at every step. Overall, very professional service. More

I brought my RX-8 in for an oil change and filter. Service advisor John Sullivan was great to work with and the technician was very thorough performing the Mazda full circle multipoint inspection on m Service advisor John Sullivan was great to work with and the technician was very thorough performing the Mazda full circle multipoint inspection on my vehicle. More

I had an amazing experience at Ira Mazda! Nathaniel was excellent in the service department. Thankyou!! Nathaniel was excellent in the service department. Thankyou!! More

Great customer services. They not only know my car, they also know my name. They get me on and out quickly, and if I need a loaner, one is always available. I've gone to othe They not only know my car, they also know my name. They get me on and out quickly, and if I need a loaner, one is always available. I've gone to other Mazda dealers for service and Westford is by far the best. More

Excellent customer service. Everyone is exceptional at what they do and they are extremely welcoming. The staff cares more about their customers as people rather than seen as th Everyone is exceptional at what they do and they are extremely welcoming. The staff cares more about their customers as people rather than seen as things to exploit for profit. Justin (the manager/barbecue guru)and Antwan Lawson were extremely helpful in a situation I encountered and really saved my day and wallet. I have been recommending this place and will continue doing so. The salespeople, financiers, management, and auto body service are all incredible and make you feel welcomed and respected. More

Best dealership, very professional personal and technicians. Noticed modern and clean building. Extra attention to loyal costumers. technicians. Noticed modern and clean building. Extra attention to loyal costumers. More

Very pleasant people in the Service area. The same service advisors have been there since I've been coming there and I like that The same service advisors have been there since I've been coming there and I like that More

Service dept is friendly to deal with, professional, took care of my issues and let me use a great courtesy car. care of my issues and let me use a great courtesy car. More

I went in for my first car maintenance (just an oil change and tire rotation), after purchasing my car from this dealership in November of 2024. I scheduled an appointment for 1:30 pm, and then called change and tire rotation), after purchasing my car from this dealership in November of 2024. I scheduled an appointment for 1:30 pm, and then called a same day early morning before to ask what the wait time would be. I was told an hour. I show up, dropped my car off and check in exactly 1:30 pm. I was not out of the dealership until 3:45-4:00 pm. Absolutely INSANE. They are very dismissive there. I would highly highly highly recommend to NOT got to this location. More