Ira Mazda
Westwood, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Jordan was super helpful and informative at check in and was able to answer all of my questions. He was communicative about the timing of my vehicles status. I have a Mazda dealership in my own city but wil was able to answer all of my questions. He was communicative about the timing of my vehicles status. I have a Mazda dealership in my own city but will always drive the 30 minutes to Ira. More
Andrew Sullivan was very helpful and professional. It was a busy day in the shop but the service was efficient and having my car washed and shiny was dpecial It was a busy day in the shop but the service was efficient and having my car washed and shiny was dpecial More
Great customer service. Great diagnostic service and great solutions. They know the cars they service. Great diagnostic service and great solutions. They know the cars they service. More
I bought my 2024 Mazda Cx30 from Ira Mazda and I swear each time I come in for service the quality of help is always top notch. Makes me want to stay in the Mazda family forever. I got a nail in my tir each time I come in for service the quality of help is always top notch. Makes me want to stay in the Mazda family forever. I got a nail in my tire as many do commuting back and forth daily. This popped my tire and when I called they made sure tk set an appointment up to accommodate my needs. I came in yesterday got checked in by Marvin Besley and he had a loaner set to the side for me. He has been great at communicating with me even better than my husband does! The tire was covered under warranty and he let me know my other back one had a nail as well so he got that covered without question. This above and beyond service you don't get just anywhere. Marvin has been so helpful and I’m so glad he is my advisor, Ira Mazda should be lucky to have someone so amazing working for them! More
Despite being very busy, the team made me feel like they were paying attention to me and trying to move the process along. I had walked out of another dealership earlier in the day because I felt they were were paying attention to me and trying to move the process along. I had walked out of another dealership earlier in the day because I felt they were purposely just wasting my time. More
John in the service department is always giving me the best service possible, making sure all my needs are met, while also going above and beyond when getting my car serviced there best service possible, making sure all my needs are met, while also going above and beyond when getting my car serviced there More
Worked with Ira Mazda to purchase my car after the lease ended. The entire process was stressful and poorly managed. Communication was incredibly poor, waited hours even with an appointment, to then speak w ended. The entire process was stressful and poorly managed. Communication was incredibly poor, waited hours even with an appointment, to then speak with someone on Zoom. Impersonal and bizarre. They tried to switch us to a different loan with a higher rate than what was agreed to. Each step of the process was poorly communicated and incredibly frustrating. Will not be returning. More
Dealership is large and they treat everyone with total respect. They answer all questions. They send a video link of the service being performed on your vehicle. They make recommendations of the work t respect. They answer all questions. They send a video link of the service being performed on your vehicle. They make recommendations of the work that needs attention and the work that can wait until a later service. The waiting area is large and clean and they provide refreshments, fruits, snacks,coffee, water and a whole lot more. Free wifi with plenty of USB ports as well. More




