Ira Mazda
Westwood, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,140 reviews
Service advisor was very helpful and efficient. Appreciated his advice on timing an upcoming tire service. Dealership was clean and all associates were friendly! Appreciated his advice on timing an upcoming tire service. Dealership was clean and all associates were friendly! More
Servicing my car here was easy and the staff was friendly. I like that they keep you updated along the way and let you know what services are recommended and what can be saved for next time. friendly. I like that they keep you updated along the way and let you know what services are recommended and what can be saved for next time. More
On one hand they actually inspected my vehicle and performed preventative maintenance which was appreciated. The work seemed very good. On the other hand, it was a busy Saturday, but they left me performed preventative maintenance which was appreciated. The work seemed very good. On the other hand, it was a busy Saturday, but they left me waiting for 3 and a half hours and forgot to send me the link to the inspection video which prolonged things further. It was a nice lobby area with food within walking distance and wifi. But still, they said it would take 2 hours, which was longer than I expected, and it took 1.5X the time. More
My experience today was stellar! I was greeted and asked what was I there for. I needed an oil change and was helped by Darwin Ooden. He was very nice and friendly. The waiting area I was greeted and asked what was I there for. I needed an oil change and was helped by Darwin Ooden. He was very nice and friendly. The waiting area was clean and allow me to use the WiFi with no problem. More
Over the years, we have returned many times to this dealership to purchase our cars and to maintain them. The team is friendly, our advisor is excellent, and the service team is very efficient. There i dealership to purchase our cars and to maintain them. The team is friendly, our advisor is excellent, and the service team is very efficient. There is no quick way to buy a car but these professionals make it less painful. More
Quentin, our sales reps, was extremely helpful, kind, and supportive. He took his time showing us the options we had in mind and was knowledgeable as we compared and decided on our best fit! supportive. He took his time showing us the options we had in mind and was knowledgeable as we compared and decided on our best fit! More
smooth and pleasant ; people are friendly, helpful and patient. The virtual conference with the finance person was new experience but went well. patient. The virtual conference with the finance person was new experience but went well. More
i have been a long time mazda fan. ive owned 6 mazdas in the past and they have always stood by everything customer service wise until recently. I bought a new 2026 Mazda CX-50 from Ti ive owned 6 mazdas in the past and they have always stood by everything customer service wise until recently. I bought a new 2026 Mazda CX-50 from Tim Dahle in Utah and was charged a $265 fee among the hidden costs for a one-year maintenance plan that covers an oil change, tire rotation, etc. I'm not so mad about not being told about it, but more so upset at Ira Mazda in Westwood for not letting me use it. I went in today for my first service and was told by the advisor I cannot use it. I sent him a photo of the document showing clearly it was $265 and covered 1 year of services; he proceeded to say it's through a special insurance and it's too early to call them. This is insane. I will not be using this location for service ever again. Ive not dealt with this at any Mazda locations.. He is also charging me full price to complete the oil change. this is taken place on 8/22 in westwood ma ira mazda. believe the advisors name is Darwin More




