Ira Lexus Danvers - Service Center

Kyle was super helpful and friendly! He made sure I had the best experience possible :) Will definitely be asking for him the next time I need a service! He made sure I had the best experience possible :) Will definitely be asking for him the next time I need a service! More

Easy to make appointment, efficient service. Like complimentary car cleaning, nice and polite service personal. Like complimentary car cleaning, nice and polite service personal. More

They handled my problem right away and they got it out on time Brandon is the best time Brandon is the best More

Outstanding service. Customer Service knowledgeable and personable. Waiting room comfortable and clean. Will use them again. Customer Service knowledgeable and personable. Waiting room comfortable and clean. Will use them again. More

This dealership gives outstanding service and treats their customers with the utmost respect. They really seem to care about their reputation. their customers with the utmost respect. They really seem to care about their reputation. More

I went to IRA Lexus for the 35k maintenance on my NX300. Mark McLean was my service representative. He was very communicative throughout the visit. He came out to the waiting room to talk to me about sugges Mark McLean was my service representative. He was very communicative throughout the visit. He came out to the waiting room to talk to me about suggested work (AC maintenance) and to get my approval. He was not pushy, which I appreciated. They gave me the option of taking a loaner but I chose to wait in the lounge. Typically the visits are less than 2 hours if you book early morning, so it’s easier to wait there. The lounge is stocked with snacks and drinks. There are charging stations that make it easy to work while you wait. They also have a couple of TVs. They wash the exterior and vacuum the interior of the car on every visit. It’s a QUICK wash and vacuum, so don’t expect anything close to a detail! More

Excellent service, Mark was pleasant and got me in and out quickly, despite having computer issues. out quickly, despite having computer issues. More

I have been buying cars from this dealership for over 16 years now, they are great! years now, they are great! More

Everyone is courteous and checked me in in a timely manner. The waiting room is comfortable and the wait was not long. manner. The waiting room is comfortable and the wait was not long. More

Jennifer the service rep was communicative , responsive , and very helpful throughout my service visit today. and very helpful throughout my service visit today. More