Ira Lexus Danvers - Service Center

Nick Budrey was fantastic! Professional and kind, he knows his service he is definately an asset to the Lexus team. I went in for a recommended service and a tire rotation. I Professional and kind, he knows his service he is definately an asset to the Lexus team. I went in for a recommended service and a tire rotation. I got there a little before 7 am and was the 3rd car into the building, thinking it would be quick, within an hour,I was very disapointed that it took 2 hours. More

We can’t say enough good things about Kyle in service who guided us through a very difficult situation with our favorite car, an ‘08 Rx400h which unexpectedly gave up after 170k miles. After liaising with th guided us through a very difficult situation with our favorite car, an ‘08 Rx400h which unexpectedly gave up after 170k miles. After liaising with the insurance folks who decided to total her 😢, Kyle introduced us to Jack in the showroom who helped us purchase a used 350. The people we worked with at IRA Lexus made the whole process much easier. More

Mark McClain was having a manic Monday. But rose above the frey and delivered again But rose above the frey and delivered again More

Always go there for service as I trust their recommendations which are always explained well recommendations which are always explained well More

Everything was grea quick and convenient for me that's why I came to Ira why I came to Ira More

Great communication and customer service! Very friendly staff. Service department provided detailed inspection report. Thank you Kyle (service advisor)! Very friendly staff. Service department provided detailed inspection report. Thank you Kyle (service advisor)! More

Mile was great make him my adviser …………………. . I am not going to write fifteen words that it . I am not going to write fifteen words that it More

Excellent customer service strong understanding of auto technology ensuring the vehicle is properly repaired verify all needs technology ensuring the vehicle is properly repaired verify all needs More

Excellent service! Mark McLean handled all of my needs with professionalism and care. He communicated with me on a regular basis and kept me informed every step of the Mark McLean handled all of my needs with professionalism and care. He communicated with me on a regular basis and kept me informed every step of the way! More

The service advisor looks like always in a hurry. . didn't talk w/ me over the phone patiently. I think it was because I just did the basic maintenance which doesn't cost a lot this time. . didn't talk w/ me over the phone patiently. I think it was because I just did the basic maintenance which doesn't cost a lot this time. More