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Ira Lexus Danvers - Service Center

Danvers, MA

4.8
906 Reviews
Call Service Center (978) 739-8705

906 Reviews of Ira Lexus Danvers - Service Center

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August 29, 2023

I trust the mechanics there. Elliott, the valet is a great representative of Ira. Just a good guy. Live Ira. More

by Ritchierich61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis in Service was great. , Carmon Carnibucci, Rick Chase, Kristen Caracciolo, Michael Carbone, TJ Carney Jr., Brian Cassidy, Elizabeth Berkman, Jim Baker, Bob Berman, Jeremy Bressler
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Sep 03, 2023 -

Ira Lexus Danvers responded

Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

August 27, 2023

Efficient, effective, generally pleasant experience with staff. They could service my car regularly if I lived nearby. More

by Diggerdeignan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick in service.
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Aug 30, 2023 -

Ira Lexus Danvers responded

Thank you for your kind words for our staff! We thank you for traveling to see us. We are excited to hear that we were able to provide you with an enjoyable experience!

August 26, 2023

Had car service. Everything done that I requested. Very responsive to my requests. Highly recommend them. More

by jblatz2
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Branden
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Aug 30, 2023 -

Ira Lexus Danvers responded

We are very happy to hear that we were able to provide you with an enjoyable experience. Thank you for your business. We look forward to the opportunity to assist you again in the future.

August 26, 2023

Dennis is Amazing in service. Satisfied all my needs and was extremely attentive. Thank you Dennis More

by rebeccavigor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pelegrino
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Aug 30, 2023 -

Ira Lexus Danvers responded

Thank you for acknowledging Dennis! It is always great to hear when one of our associates is acknowledged for his professionalism. We appreciate the Five-Star review. We look forward to assisting you again.

August 25, 2023

Wonderful service! Nick was an excellent service advisor! Among the luxury automakers Lexus is the best because of its focus on the customer. More

by Sunit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Sep 05, 2023 -

Ira Lexus Danvers responded

Our top priority is to ensure that you are satisfied with our services and we are pleased to hear that Nick and our staff have succeeded in providing you with a great service experience! Ira Lexus of Danvers appreciates your patronage. We anticipate the opportunity to assist you again in the future

August 23, 2023

I only take my car to Ira Lexus of Danvers for service. They are always polite, professional and prompt. I would like especially to thank Kyle for his exceptional customer service. Daniel More

by Daniel Leggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Sep 09, 2023 -

Ira Lexus Danvers responded

Thank you for leaving a Five-Star review and for choosing Ira Lexus of Danvers. We are thrilled to hear that we were able to provide you with an excellent service experience. It is great to know that our service staff exceeded your expectations. Your business is greatly appreciated. We look forward to the opportunity to serve you again.

August 21, 2023

Today’s service center was very good Kyle treated me well and everyone I met was courteous. More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Quinn
Report | Print
Aug 26, 2023 -

Ira Lexus Danvers responded

Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

August 20, 2023

Customer service is excellent. Very easy to make an appointment & reserve a loaner car. One of my main reasons for continuing to buy Lexus vehicles More

by cemcmg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan DeAngelis
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Sep 06, 2023 -

Ira Lexus Danvers responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 20, 2023

My experience was great and very professional. The waiting room was full of snacks and drinks which it a thumbs-up to me. More

by Gijem45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Sep 05, 2023 -

Ira Lexus Danvers responded

Thank you for the Five-Star review and for choosing Ira Lexus of Danvers. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

August 19, 2023

Jennifer Perry, assistant service manager, was excellent explaining the repairs my vehicle required. She took her time with me and I never felt rushed to ask questions. The dealership did a thorough inspe More

by Denise m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
Report | Print
Sep 14, 2023 -

Ira Lexus Danvers responded

Thank you for choosing Ira Lexus of Danvers! It was our pleasure to take care of your automotive needs. We also want to say thank you for acknowledging Jennifer and her dedication to providing you with an excellent service experience. We look forward to your next visit!

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