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Ira Lexus Danvers - Service Center

Danvers, MA

4.8
851 Reviews

851 Reviews of Ira Lexus Danvers - Service Center

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August 04, 2023

Well mannered and very professional team. The issued was resolved quickly and my service contact kept me updated. More

by Jsullivan742
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Quinn
Aug 26, 2023 -

Ira Lexus Danvers responded

We are delighted that you had a pleasant experience with the service staff. Thank you for choosing Ira Lexus of Danvers! We are eager to serve you again for any of your automotive requirements.

August 03, 2023

The car was cleaned and prepared for my pickup to my full satisfaction. Unfortunately it took another day to finish cleaning. This was unexpected, but good thing I had an extra day to spare before my fligh More

by vidute
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenniffer
Sep 03, 2023 -

Ira Lexus Danvers responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

August 02, 2023

I’ve been coming here for over 10 years. They consistently have great service managers that communicate well with the clients. Love the loaner program as well the lounge. More

by Bltmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Aug 08, 2023 -

Ira Lexus Danvers responded

Thank you for your kind words and this wonderful review!

August 02, 2023

Ira Lexus service team always delivers excellent friendly and professional service with terrific communication and quality service More

by Lindeal2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan DeAngelis, Michael Carbone, Tom Middleton
Aug 08, 2023 -

Ira Lexus Danvers responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 30, 2023

Everyone that I dealt with was been very helpful and polite. I feel very comfortable with talking to staff. More

by Ladyhood32012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
Aug 02, 2023 -

Ira Lexus Danvers responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 29, 2023

Excellent service. All advisors are welcoming and knowledgeable. I enjoy the service provided. Been leasing Lexus vehicles since 1999 More

by Joan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry, Mark Mclean, Tom Middleton
Aug 04, 2023 -

Ira Lexus Danvers responded

Hi Joan! We're so happy we are able to help you out!

July 28, 2023

I have always had very good service at Ira in Danvers. Their service staff are great! More

by Philmacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Deangelis
Aug 08, 2023 -

Ira Lexus Danvers responded

We're happy to hear you had such a positive experience with our team!

July 28, 2023

Thorough inspection and great customer service. It was nice being provided a free loaner car too. More

by rjmunsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Aug 08, 2023 -

Ira Lexus Danvers responded

We appreciate your positive review about your recent experience with us!

July 27, 2023

Scheduling service is easy. They explained what was needed and exactly how much it was going to cost. I was kept up to the minute with progress and work was completed quickly. M More

by johnschillizzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Quinn
Jul 30, 2023 -

Ira Lexus Danvers responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 25, 2023

Mark was a true professional and an asset to IRA Lexus in Danvers. He made sure my questions were answered and he kept me apprised of my service. More

by Jmacdonald8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
Aug 01, 2023 -

Ira Lexus Danvers responded

We're happy you found our staff to be so supportive during your experience here at Ira Lexus.

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