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Ira Lexus Danvers - Service Center

Danvers, MA

4.8
852 Reviews
Call Service Center (978) 739-8705

852 Reviews of Ira Lexus Danvers - Service Center

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September 06, 2023

I find it strange that two hours after my service was completed I got a text message from Ana Roe telephone number 978-488-0129 telling me that my vehicle needed engine oil maintenance soon. When I calle More

by mccauleyse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Baker
Report | Print
September 05, 2023

Kyle was amazing at the service center! Thorough, friendly, excellent customer service and he truly cared. He kept me posted throughout and I really appreciate how he went above and beyond! More

by kmorrison1822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Sep 09, 2023 -

Ira Lexus Danvers responded

Thank you for acknowledging Kyle’s professionalism and dedication. Ensuring your satisfaction is our ultimate goal! Your business, as well as your Five-Star Review, are very much appreciated!

September 05, 2023

My experience was good and customer service was good as well. Car was fixed fast! More

by Santiago.sean213@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan DeAngelis
Report | Print
Sep 07, 2023 -

Ira Lexus Danvers responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

September 01, 2023

I had a very good experience. Jennifer Perry was very helpful and kind. Got me in and out quickly and efficiently More

by Juanflores17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
Report | Print
Sep 06, 2023 -

Ira Lexus Danvers responded

Thank you for your kind words for our staff, we appreciate it!

September 01, 2023

Everyone on the team is courageous and the waiting room is clean and well stocked with snacks. More

by Jake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan DeAngelis
Report | Print
Sep 06, 2023 -

Ira Lexus Danvers responded

Thank you for being our customer, we appreciate your kind words!

August 29, 2023

I trust the mechanics there. Elliott, the valet is a great representative of Ira. Just a good guy. Live Ira. More

by Ritchierich61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis in Service was great. , Carmon Carnibucci, Rick Chase, Kristen Caracciolo, Michael Carbone, TJ Carney Jr., Brian Cassidy, Elizabeth Berkman, Jim Baker, Bob Berman, Jeremy Bressler
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Sep 03, 2023 -

Ira Lexus Danvers responded

Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

August 29, 2023

Professionalism,friendly and knowledge Finished work on time and give options to take from vey impressive More

by victor.varela775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
Report | Print
Sep 02, 2023 -

Ira Lexus Danvers responded

Thank you for leaving a Five-Star review and for choosing Ira Lexus of Danvers. We are thrilled to hear that we were able to provide you with an excellent service experience. Your business is greatly appreciated. We look forward to the opportunity to serve you again.

August 27, 2023

Efficient, effective, generally pleasant experience with staff. They could service my car regularly if I lived nearby. More

by Diggerdeignan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick in service.
Report | Print
Aug 30, 2023 -

Ira Lexus Danvers responded

Thank you for your kind words for our staff! We thank you for traveling to see us. We are excited to hear that we were able to provide you with an enjoyable experience!

August 26, 2023

Dennis is Amazing in service. Satisfied all my needs and was extremely attentive. Thank you Dennis More

by rebeccavigor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pelegrino
Report | Print
Aug 30, 2023 -

Ira Lexus Danvers responded

Thank you for acknowledging Dennis! It is always great to hear when one of our associates is acknowledged for his professionalism. We appreciate the Five-Star review. We look forward to assisting you again.

August 26, 2023

Had car service. Everything done that I requested. Very responsive to my requests. Highly recommend them. More

by jblatz2
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Branden
Report | Print
Aug 30, 2023 -

Ira Lexus Danvers responded

We are very happy to hear that we were able to provide you with an enjoyable experience. Thank you for your business. We look forward to the opportunity to assist you again in the future.

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