Ira Lexus Danvers - Service Center

Nail stuck in the tire I was able to make an appointment right away. Reasonable cost to repair. Service Manager, Adam Ragab, was professional and proficient, I highly recomm I was able to make an appointment right away. Reasonable cost to repair. Service Manager, Adam Ragab, was professional and proficient, I highly recommend him. More

Excellent service. Excellent customer service from beginning to end. Jennifer Perry, Assistant Sales Manager was excellent. I have always had an excellent experience at Excellent customer service from beginning to end. Jennifer Perry, Assistant Sales Manager was excellent. I have always had an excellent experience at Ira Lexus. I will continue to do business. More

Car serviced I brought my car in to be serviced and received a loaner car for the afternoon. Tyna was helpful and courteous. It was nice to get back into my freshl I brought my car in to be serviced and received a loaner car for the afternoon. Tyna was helpful and courteous. It was nice to get back into my freshly cleaned car! More

Service appt. - 1st time new customer Looks like Brendan may be new to the service advisor role as he is listed under Administration? That being said, I was a first time service customer Looks like Brendan may be new to the service advisor role as he is listed under Administration? That being said, I was a first time service customer with a used GX just bought. I tried to buy it at IRA but they didn't stock what I wanted- worked with Gene /Sales, very nice guy as well. Brendan did a fine job setting me up and communicating during the service, nice personality, knowledgeable. This dealership will be my go-to for service and I am happy to work with Brendan. More

Had a good experience Joan smith was very helpful with my Service I would recommend her to anybody. She will help you on anything that you need thank Joan Joan smith was very helpful with my Service I would recommend her to anybody. She will help you on anything that you need thank Joan More

IRA Lexus exceeded my expectations. Ira Lexus exceeded my expectations. Tyna Toek was excellent and explained everything. The work even turned out to be less than was estimated. Tyna kep Ira Lexus exceeded my expectations. Tyna Toek was excellent and explained everything. The work even turned out to be less than was estimated. Tyna kept be informed all through the process. More

Outstanding The quality of the service e department is outstanding. My technician Tuna is efficient, courteous and organized. The mechanic was superior. I have re The quality of the service e department is outstanding. My technician Tuna is efficient, courteous and organized. The mechanic was superior. I have recommended It a Lexus to others and I will continue. A special thanks to R Gray for another great job on my car. More

Customer Service is Platinum With a busy family and work schedule, comforting to know my service experience will always be top notch. Flexible drop off times, my loaner car is al With a busy family and work schedule, comforting to know my service experience will always be top notch. Flexible drop off times, my loaner car is always waiting for me, and they keep in touch readily w any questions. Pleasant and knowledgeable Service Manager and staff. More

Routine maintenance Excellent service advisors! Great experience . Did not to get Rate last time I was there for a quick pit stop. Service was excellent! Today routine m Excellent service advisors! Great experience . Did not to get Rate last time I was there for a quick pit stop. Service was excellent! Today routine maintenance And that was great as well! More