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Ira Lexus Danvers - Service Center

Danvers, MA

4.8
664 Reviews

664 Reviews of Ira Lexus Danvers - Service Center

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September 07, 2017

Airbag replacement This is an onerous and thankless task, but Mark Mclean and the Toyota service team were absolutely great! Fast, courteous, and returned a beautifully More

by Carolina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
September 05, 2017

Excellent The service staff was great to work with. Everyone was friendly and courteous. Tyna Toek was great. She explained everything clearly. I would high More

by MAC48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyna Toek
August 27, 2017

Execellent customer and and satisfaction Overall pleased wi Ira Lexus and there team. This is issue existed for 2 years and the team fro ira Lexus found the problem and corrected it. I ca More

by Rx350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Tavares& Mike C, Joan Smith
Aug 16, 2021 -

Rx350 responded

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Aug 17, 2021 -

Ira Lexus Danvers responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 25, 2017

Service Always great service Jennifer was helpful and service was fast. Waiting room had coffee and was clean. My granddaughter was with me and all employees More

by Margo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
August 25, 2017

Excellent service Adam Ragab in the service department at Lexus was terrific to work with. Couldn't have imagined a better experience. The whole service team was really More

by Jmul930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Ragab
August 25, 2017

Marvelous experience I am a long-time customer at this dealership. I always been treated with common courtesy and respect. My visit is due to my 50000 mile service on my 2 More

by sandy0430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
August 24, 2017

Es350 40k service The dealership provides excellent service. However. the charges are very expensive. I do want to thank Jennifer Perry for her professionalism and More

by Lexus es350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry service advisor
August 23, 2017

Service and repair I'm very happy with customer service, quick and explained very clear and follow up with there job helpful and price reasonable give an advice More

by pkeo57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyna Toek, Brendan DeAngelis
August 23, 2017

Ira Lexus made it easy I made an appointment for 30,000 mile service on my 2013 LS460 which I bought certified in Florida oct 2016. Dibn't know if Ira would honor the mainte More

by Bobbi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
August 21, 2017

Service Excellent service from beginning to end. Thank you Jennifer Perry. She is always helpful and makes the service process very enjoyable. I highly recomm More

by Donna Katzman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
Sep 27, 2023 -

Donna Katzman responded

Already sent another recommendation of you wonderful service department, especially Jennifer Perry. I will always take my Lexus to you.

Sep 27, 2023 -

Ira Lexus Danvers responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

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