Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Ira Lexus Danvers - Service Center

Danvers, MA

4.8
860 Reviews
Call Service Center (978) 739-8705

860 Reviews of Ira Lexus Danvers - Service Center

Sort by
November 17, 2023

I was happy that they got me in for an appointment the same day I called. More

by Kmkelly2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Budrey
Report | Print
Nov 21, 2023 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a convenient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 15, 2023

Brendan made an extra effort to get my car serviced and ready by two o’clock. More

by bricksclick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan DeAngelis
Report | Print
Nov 16, 2023 -

Ira Lexus Danvers responded

It's fantastic to hear that you had a great experience and that Brendon went the extra mile! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 15, 2023

Fantastic device and care. They made sure to find issue and fix the problem they kept me updated. Great to work with More

by JMG123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
Report | Print
Nov 16, 2023 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a fantastic experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Nov 16, 2023 -

JMG123 responded

GREAT DEALERSHIP AND SERVICE DEPT.

November 15, 2023

Employees are courteous, professional and keep you informed of the process, while you seat and relax. More

by lopez.a.nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Whitcomb
Report | Print
Nov 18, 2023 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a courteous and professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 13, 2023

Wonderful place to buy or service your car! Dennis is very kind and so helpful! ⭐️⭐️⭐️⭐️⭐️ More

by elena.marchis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Report | Print
Nov 15, 2023 -

Ira Lexus Danvers responded

We are glad to hear that you had a fantastic experience! Having someone like Dennis who is kind and helpful can make all the difference when it comes to buying or servicing a car. Thank you for your 5 star review!

November 12, 2023

This was the best services and the people are very caring. We are very pleased. Thank you so much! More

by Danielle201111
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Nov 14, 2023 -

Ira Lexus Danvers responded

We are thrilled to hear that you had the best experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Nov 15, 2023 -

Danielle201111 responded

Yes

November 11, 2023

Always find a way to get a car problem solved whether you have an appointment or not More

by mattaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Nov 12, 2023 -

Ira Lexus Danvers responded

It's great to hear that Ira Lexus of Danvers has been consistently accommodating and effective in resolving car problems, whether or not you have an appointment. Flexibility and a commitment to problem-solving can make a significant difference in the overall customer experience. Thank you for business, and we look forward to serving you again in the future.

November 11, 2023

I waited 2 days for the car repair. It was a very large bill. I turned in a discount coupon when I brought my car in for service. When I checked my bill when I got home I did not More

by aluongo
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Perry and De Angelis
Report | Print
Nov 14, 2023 -

Ira Lexus Danvers responded

Thank you for your feedback. We would like to review this with you. Please contact our service management team Rick Chase rchase@group1auto.com or Joan Smith joans@group1auto.com 978-739-8619.

November 11, 2023

Great customer service all around! Mark was so kind. They take their time and my car looks great! More

by Navil Cristina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
Report | Print
Nov 14, 2023 -

Ira Lexus Danvers responded

It's fantastic to hear that you had a great experience and that Mark provided kind assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 11, 2023

Everything went very well and very detail on everything and very little wait time and the best part free drinks More

by Shadowky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
Report | Print
Nov 14, 2023 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

1
...
58
59
60
...
86