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Ira Lexus Danvers - Service Center

Danvers, MA

4.8
861 Reviews
Call Service Center (978) 739-8705

861 Reviews of Ira Lexus Danvers - Service Center

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December 06, 2023

Excellent service! This was the first time bringing my Lexus SUV in for service and was very happy with the results. Cassidy was wonderful. More

by Moynihan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassidy
Report | Print
Dec 08, 2023 -

Ira Lexus Danvers responded

It's fantastic to hear that you had an excellent experience and that Cassidy provided wonderful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 04, 2023

Once again an excellent experience with the service department! Service advisor Mark McLean always go above and beyond- thanks again Mark More

by Lexusfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
Report | Print
Dec 06, 2023 -

Ira Lexus Danvers responded

It's fantastic to hear that you had a great experience and that Mark went the extra mile! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 03, 2023

I had a very good experience with the Ira Lexus dealership in Danvers. Will come again for future issues. More

by cuongtran266
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
Report | Print
Dec 06, 2023 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 02, 2023

My service appointments are always thorough and expedient. They let me know how much it will cost before hand. More

by mistew183
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
Report | Print
Dec 06, 2023 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a thorough and expedient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 30, 2023

Excellent customer relations by mark! Give him and all an a plus keep it up More

by Lemaitre.cornelia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
Report | Print
November 29, 2023

Service dept is excellent. Brendan deAngelis Always efficient fair and great communicator. Easy to make appt. Ready for me when I arrive. More

by Patricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan deAngelis
Report | Print
Dec 01, 2023 -

Ira Lexus Danvers responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 29, 2023

From the sales person to the service dept I have experienced the best service and support More

by Jonp5152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
Report | Print
Dec 01, 2023 -

Ira Lexus Danvers responded

We are thrilled to hear that you had the best experience in both our service and sales departments! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 27, 2023

Dennis in service at Lexus is always excellent. I have been servicing my 2 cars here for over 10 years! More

by Goldengirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
Report | Print
Nov 30, 2023 -

Ira Lexus Danvers responded

That's wonderful to hear about your long-standing positive experience with Dennis at Ira Lexus of Danvers! Building a decade-long relationship with a service provider speaks volumes about the quality of service they provide. Thank you for your loyalty and business!

November 25, 2023

This dealership is very friendly and reasonable in price when your car has a problem. More

by mthimothee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclaughlin
Report | Print
Nov 28, 2023 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 24, 2023

The service was excellent from the moment that I pulled into the service bay to the delivery of my vehicle after the service. Both Brandon and Manny were super friendly and understanding of my concerns a More

by Rnichols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan DeAngelis, Manuel Rosa
Report | Print
Nov 30, 2023 -

Ira Lexus Danvers responded

It's fantastic to hear that you had a great experience and that Brandon and Manny provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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