Ira Lexus Danvers - Service Center

Fast, friendly, courteous My left side mirror was damaged by a passing truck. I also has some fluid leakage. I was able to get a quick appointment. While I relaxed in the gr My left side mirror was damaged by a passing truck. I also has some fluid leakage. I was able to get a quick appointment. While I relaxed in the great customer lounge drinking coffee and eating a doughnut, Dennis and the Ira Lexus team diagnosed a water pump issue. Dennis provided a nice loaner vehicle while we waited for parts delivery. This dealership does a great job. I probably didn’t need to eat the doughnut, though. More

Service and repair was done in timely manner. service consa. I came to service deapartment for oil change and car inspection. After inspecting my car technician found nail in one of the tires. Service and repair I came to service deapartment for oil change and car inspection. After inspecting my car technician found nail in one of the tires. Service and repair was done in timely manner. Service consultant was professional and attentive. More

Tire problem When I called with my tire issue they encouraged me to come right in and immediately took care of the tire and because I had insurance it was at no ch When I called with my tire issue they encouraged me to come right in and immediately took care of the tire and because I had insurance it was at no charge and my car was washed and vacuumed as well! More

Service visit today Service Mgr Michael Walsh was very helpful. Thank You I don’t like you forcing me to type additional words. I was happy with the service but not th Service Mgr Michael Walsh was very helpful. Thank You I don’t like you forcing me to type additional words. I was happy with the service but not this review. More

Excellent service Dennis Pellegrino in service was great at explaining what needed to be done, keeping me informed, and getting the best service possible performed on m Dennis Pellegrino in service was great at explaining what needed to be done, keeping me informed, and getting the best service possible performed on my vehicle in good time. More

Service Brought my car in for routine service. Brendan took very good care of me. He called me later with some recommendations for the car and then called a c Brought my car in for routine service. Brendan took very good care of me. He called me later with some recommendations for the car and then called a couple of hours later when the car was ready. He treated me with dignity and respect. I’d come back to this dealer for my next service and I highly recommend them. More

Lexus Service 30l Dennis Pelegrino did a great job getting me an appointment on short notice and had excellent follow up and completion of the service. He was great to Dennis Pelegrino did a great job getting me an appointment on short notice and had excellent follow up and completion of the service. He was great to deal with. More

Routine Maintenance I always have a good experience at IRA Lexus Danvers. The staff is always friendly and knowledgeable. On this particular day, it was about zero degree I always have a good experience at IRA Lexus Danvers. The staff is always friendly and knowledgeable. On this particular day, it was about zero degrees outside, so my car did not receive a wash. However, I can completely understand why this may have been problematic. Thanks for your help! Sincerely, Morgan Sessoms More

Returning customer The service station is staffed with courteous and professional people. You are in and out in a very reasonable amount of time and the actual service t The service station is staffed with courteous and professional people. You are in and out in a very reasonable amount of time and the actual service to my vehicle is first rate. More

Recall Dennis Pellegrino couldn't have been more efficient and friendly in taking care of our recall issue. He took the time to get us a loaner and called ba Dennis Pellegrino couldn't have been more efficient and friendly in taking care of our recall issue. He took the time to get us a loaner and called back with updates on the service. I was very satisified with the way he handled everything for us. He is a very valuable employee. More