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Ira Lexus Danvers - Service Center

Danvers, MA

4.8
861 Reviews
Call Service Center (978) 739-8705

861 Reviews of Ira Lexus Danvers - Service Center

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December 14, 2023

Lexus Danvers is a big reason I have continued to drive a Lexus over other types of vehicles. They are customer focused, easy to work with and flexible to get service appointments. More

by ctorres5j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan in service, Mark Mclean
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Dec 15, 2023 -

Ira Lexus Danvers responded

Our customer-centric approach is a major plus! Having a dealership that prioritizes customer needs and makes it easy to schedule and receive service is a huge benefit. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 14, 2023

Customer service reps were so courteous and friendly! Even the technician that helped me with an issue was excellent. More

by loripell3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassidy and Abraham
Report | Print
Dec 16, 2023 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 12, 2023

Service people are very nice, efficient, patient. This is why 1st time there, felt pretty good! More

by longli98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Carney Jr.
Report | Print
Dec 14, 2023 -

Ira Lexus Danvers responded

Feeling good on your first visit is always a great sign! It's fantastic to hear our service staff was not only efficient but also patient and welcoming. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 11, 2023

Service team is great. I like working with Mark McLean! Service was completed in a timely manner. More

by karen.kezerian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
Report | Print
Dec 13, 2023 -

Ira Lexus Danvers responded

It's wonderful to hear about your positive experience with the service team at Ira Lexus of Danvers, especially with Mark! Timely service completion is always appreciated, and having a service advisor you enjoy working with can make the experience even better. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 11, 2023

My experience was excellent. The waiting room was comfortable. My service advisor kept me posted on the progress of my vehicle. Great job Lexus! More

by Julieb513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Budrey
Report | Print
Dec 13, 2023 -

Ira Lexus Danvers responded

That sounds like a fantastic experience! A comfortable waiting room and regular updates on your vehicle's progress can make a service appointment more pleasant. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 10, 2023

Great cars and great service! I’m on my third Lexus!!! Honest dealership! Very efficient ! More

by Dvdsurette004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
Report | Print
Dec 12, 2023 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 09, 2023

Great people professional and very polite and efficient , they covered all my concerns and needs More

by victorpalmerin64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon Deangelis , Rick Chase
Report | Print
Dec 12, 2023 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 08, 2023

Professional, polite and to the point with all matters with my concerns and vehicle needs More

by Jackmich3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Cassidy
Report | Print
Dec 08, 2023 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 07, 2023

Always very professional. . they explain what the problem is and how much it cost fir each repair More

by beatle2477
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Deangelis
Report | Print
Dec 08, 2023 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 07, 2023

Very professional and dedicated to customer. Provided all the information required for car inspection and the work performed. More

by pierre_esteve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
Report | Print
Dec 08, 2023 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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