Ira Lexus Danvers - Service Center

Efficient Oil change and vehicle inspection completed at the time expexted. Questions i had about deferred work was answered promptly. While waiting- seated in Oil change and vehicle inspection completed at the time expexted. Questions i had about deferred work was answered promptly. While waiting- seated in comfortable section and offered muffin/drink. Overall great experience. More

Service I really enjoy all of the service staff when i go here with the service advisers etc. I notice with my current vehichle RX350 vs my prior LX570 the I really enjoy all of the service staff when i go here with the service advisers etc. I notice with my current vehichle RX350 vs my prior LX570 the do a horrible job at cleaning my vehicle. The vacuumed my car this time but they NEVER clean my dash boards or anything filthy very dissapointed. Tom Middleton and Brendon DeAngelis are very very pleasant to work with. More

Great experience Tyna from lexus was fantastic. She provided the type of service that keeps me coming back. I could not be more impressed with how incredibly efficient Tyna from lexus was fantastic. She provided the type of service that keeps me coming back. I could not be more impressed with how incredibly efficient she was and ensured all my service needs were covered More

Service was excellent Service was done in a timely and professional manner. The valet service was A+. Bill was most helpful in switching cars as I live in an apartment buil Service was done in a timely and professional manner. The valet service was A+. Bill was most helpful in switching cars as I live in an apartment building and he needed to get the car from the underground garage and he put the rental car in the garage for me More

Excellent service I have been religiously coming to Ira Lexus to get my car serviced for the five years, and I will continue to do that for foreseeable future. I have been religiously coming to Ira Lexus to get my car serviced for the five years, and I will continue to do that for foreseeable future. More

Great experience...1st time at Ira Great experience , Dennis was excellent and great to deal with.. car was in for 55,000 mile check up...Dennis was very attentive to my needs...why isn Great experience , Dennis was excellent and great to deal with.. car was in for 55,000 mile check up...Dennis was very attentive to my needs...why isn’t his name listed. More

Dependable Service I was relieved to be able to schedule service on a Holiday week. I even scheduled service using my phone. Once I arrived service agent was know I was relieved to be able to schedule service on a Holiday week. I even scheduled service using my phone. Once I arrived service agent was knowledgeable and efficient. I returned approximately 5 hours later and my car was not only ready but windows were clean inside and out, hand washed and wheel dressing applied. Can’t be more dependable than that! More

Excellent Service, completed when they said. Everything was on time, completed. Everyone was polite, helpful and curtious. Waiting area was neat, clean and well stocked. Easy to access high speed Everything was on time, completed. Everyone was polite, helpful and curtious. Waiting area was neat, clean and well stocked. Easy to access high speed internet More

My Review I always get 1st class service with Ira. The consultant explains the procedure clearly. The work done is always well documented. The waiting area is c I always get 1st class service with Ira. The consultant explains the procedure clearly. The work done is always well documented. The waiting area is comfortable. More

Quality service I have given the ratings shown because this is exactly what I experienced at this dealership. The friendliness and professionalism that I experienced I have given the ratings shown because this is exactly what I experienced at this dealership. The friendliness and professionalism that I experienced, is why I will continue to have my vehicle serviced at this dealership. More