Ira Lexus Danvers - Service Center

This is my first Lexus . Ira has been great to deal with. Loved the Valet service for my 10,000 mi oil change. (wish I had been told about it earlier, I had to reschedule two Ira has been great to deal with. Loved the Valet service for my 10,000 mi oil change. (wish I had been told about it earlier, I had to reschedule two times before I was advised they offer valet service ) They brought me a Loaner to use. It was a car and instead of an SUV like mine. The car was very low to the ground ..tough to get into when you’re older) But overall a good experience! More

This was my first visit to this dealership, I am very impressed at the respect and appreciation they have for their clients. The work was done on time, while I waited in their very spacious , friendly w impressed at the respect and appreciation they have for their clients. The work was done on time, while I waited in their very spacious , friendly waiting area. My service agent was very helpful and friendly . I definitely recommend Ira Lexus of Danvers MA. And also 5 starts to Jennifer Perry , my service adviser . P.C. for Summit Builders LLC. More

Excellent service as always. Staffs are friendly and keep me informed of the progress. The wait wasn’t bad at all. Staffs are friendly and keep me informed of the progress. The wait wasn’t bad at all. More

Service fantastic waiting area clean and comfortable delivery of new vehicle needs could use help in assisting with technical that is being installed in new vehicle delivery of new vehicle needs could use help in assisting with technical that is being installed in new vehicle More

Very professional and staff like Brendan deangelis very courteous. I have delt with ira Lexus many times and have had a good report on their team. courteous. I have delt with ira Lexus many times and have had a good report on their team. More

Always very satisfied with the service at Lexus Danvers. Friendly , competent and professional. I always walk away happy . Friendly , competent and professional. I always walk away happy . More

Dennis was great in greeting us as we pulled into the service department and taking care of our Lexus. He also made sure we got the best deal when paying for the service. service department and taking care of our Lexus. He also made sure we got the best deal when paying for the service. More

Great customer service from a returned customer. Very polite and respect customer’s decision on the additional recommended services. Very polite and respect customer’s decision on the additional recommended services. More

We had a great experience at this dealership. Cassidy was very helpful and very professional. He took care of us. We didn’t feel pressured to purchase any extra services. Drop off and pick up was Cassidy was very helpful and very professional. He took care of us. We didn’t feel pressured to purchase any extra services. Drop off and pick up was a breeze. Nice waiting area as well with some complimentary beverages and some snacks. More

Excellent. And Cassidy as contact was great to work with. Car issue completely resolved. Thank you. And Cassidy as contact was great to work with. Car issue completely resolved. Thank you. More