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Ira Lexus Danvers - Service Center

Danvers, MA

4.8
858 Reviews
Call Service Center (978) 739-8705

858 Reviews of Ira Lexus Danvers - Service Center

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April 12, 2024

Great Customer service! Always friendly and willing to help. Thank you for all that you do. More

by 504hramos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Brooks, Cassidy An, Dennis Pellegrino, Jennifer Perry
Report | Print
Apr 16, 2024 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 12, 2024

Staff is very friendly & service is great. Enjoy the waiting area but also appreciate loaner if necessary. More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Deangelis
Report | Print
Apr 13, 2024 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 11, 2024

Everything about s great! The service Dennis Pellegrino provides is excellent! Highly recommend Ira Lexus Fanvets, MA. More

by Cperkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
Report | Print
Apr 11, 2024 -

Cperkins responded

Dennis Pelligrino is terrific

Apr 12, 2024 -

Ira Lexus Danvers responded

Thank you for your kind words for our staff, we appreciate it!

April 10, 2024

IRA Lexus service always does a perfect job. Customer service is great, too. I know I can trust there work! More

by Carolplotkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
Report | Print
Apr 12, 2024 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a perfect experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 10, 2024

Great customer service and communication! ! I love the video they sent detailing what was being done. More

by ED5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
Report | Print
Apr 12, 2024 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 10, 2024

Great service and completed before expected. Scheduling process easy and flexible according to my schedule. More

by Pal0310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
Report | Print
Apr 12, 2024 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 09, 2024

Customer service is great, especially Cassidy. Also the technician who work on my car. As well. Thank you for your service! More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassidy An
Report | Print
Apr 11, 2024 -

Ira Lexus Danvers responded

It's fantastic to hear that you had a great experience and that Cassidy provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 08, 2024

Good service and knowledgeable staff. Scheduled an appointment online came in and was greeted by assigned rep and was taken care of immediately. Waited between 3-4 hours because of repair More

by Jonbon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
Report | Print
Apr 11, 2024 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 05, 2024

Great service. Got me in and out as soon as possible and kept me updated on the progress and estimate completion. More

by Chau_allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't tenderhearted employee name
Report | Print
Apr 09, 2024 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 05, 2024

I dropped my car off for 5000 miles service and Cassidy provided Excellent service and treatment More

by Kaceycomo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassidy
Report | Print
Apr 09, 2024 -

Ira Lexus Danvers responded

It's fantastic to hear that you had a great experience and that Cassidy provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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