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Ira Lexus Danvers - Service Center

Danvers, MA

4.8
854 Reviews

854 Reviews of Ira Lexus Danvers - Service Center

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July 10, 2024

The customer service especially Jennifer Perry is outstanding. The work done was on time and very good. More

by mrscdolan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry - outdtanding, Thomas Middleton
Jul 11, 2024 -

Ira Lexus Danvers responded

Hi, thanks for your praise and kind comments about Jennifer. We are always more than happy to assist you if anything else comes up. Take care!

July 09, 2024

The service person was great we are very happy bringing our vehicle to Ira Lexus More

by Billy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Jul 10, 2024 -

Ira Lexus Danvers responded

Thank you for being our customer, we appreciate your kind words!

July 09, 2024

Very professional, thorough and prompt service! The service advisor made sure I was getting all of the services provided by my maintenance contract. More

by Hbnellhaus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
Jul 10, 2024 -

Ira Lexus Danvers responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

July 09, 2024

Everyone is always courteous and service is prompt and professional. Updates are provided as you wait. There is an option to take a vehicle for the duration. But the waiting area is pleasant and clean. More

by jmmurf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
Jul 10, 2024 -

Ira Lexus Danvers responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 09, 2024

We always try to use the Danvers location when we are in the area. Their service advisors are always right about timing and are courteous. Brendan D is our guy and we really trust him to give us the real de More

by Mennyl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Deangelus
Jul 10, 2024 -

Ira Lexus Danvers responded

Hi Mennyl, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!

July 08, 2024

Mark McClean has been my service manager for over 20 years His experience and his dedication at this dealership is amazing. I completely trust taking my car to Ira Lexus in Danvers More

by Roxanne.dalzell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean, Thomas Middleton
Jul 10, 2024 -

Ira Lexus Danvers responded

Hi, thank you so much for your positive comments about Ira Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.

July 07, 2024

Great customer service I went to pick up my car and had a full tank! That was a nice surprise! And my car was cleaned! More

by vprifti16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler costa
Jul 09, 2024 -

Ira Lexus Danvers responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 05, 2024

Mark Mclean does an outstanding job! Appreciate his service! Technician Rachelle is fantastic. She always works on my Lexus’s More

by Joan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle , Mark Mclean
Jul 06, 2024 -

Ira Lexus Danvers responded

Hi Joan, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 21, 2024

Always goes to Danvers location for my service and all the advisors are very friendly and giving the best advice for my car. Especially Brandan Deangelis. Thank you More

by Crasandrasang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Deangelis
Jun 22, 2024 -

Ira Lexus Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Lexus! If you have any further questions, please give us a call. We're always happy to help!

June 18, 2024

Neat, friendly, professional and prompt! My advisor was Brandon and he’s tops! Courteous and just awesome! More

by Zoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Deangelis
Jun 19, 2024 -

Ira Lexus Danvers responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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