Ira Lexus Danvers - Service Center

Excellent service Dennis Pellegrino in service was great at explaining what needed to be done, keeping me informed, and getting the best service possible performed on m Dennis Pellegrino in service was great at explaining what needed to be done, keeping me informed, and getting the best service possible performed on my vehicle in good time. More

Service Brought my car in for routine service. Brendan took very good care of me. He called me later with some recommendations for the car and then called a c Brought my car in for routine service. Brendan took very good care of me. He called me later with some recommendations for the car and then called a couple of hours later when the car was ready. He treated me with dignity and respect. I’d come back to this dealer for my next service and I highly recommend them. More

Lexus Service 30l Dennis Pelegrino did a great job getting me an appointment on short notice and had excellent follow up and completion of the service. He was great to Dennis Pelegrino did a great job getting me an appointment on short notice and had excellent follow up and completion of the service. He was great to deal with. More

Routine Maintenance I always have a good experience at IRA Lexus Danvers. The staff is always friendly and knowledgeable. On this particular day, it was about zero degree I always have a good experience at IRA Lexus Danvers. The staff is always friendly and knowledgeable. On this particular day, it was about zero degrees outside, so my car did not receive a wash. However, I can completely understand why this may have been problematic. Thanks for your help! Sincerely, Morgan Sessoms More

Returning customer The service station is staffed with courteous and professional people. You are in and out in a very reasonable amount of time and the actual service t The service station is staffed with courteous and professional people. You are in and out in a very reasonable amount of time and the actual service to my vehicle is first rate. More

Recall Dennis Pellegrino couldn't have been more efficient and friendly in taking care of our recall issue. He took the time to get us a loaner and called ba Dennis Pellegrino couldn't have been more efficient and friendly in taking care of our recall issue. He took the time to get us a loaner and called back with updates on the service. I was very satisified with the way he handled everything for us. He is a very valuable employee. More

Excellent service Helped to solve all of my issues and recommended other fixes and service I might need. Gave me all the discounts that were available and was very frie Helped to solve all of my issues and recommended other fixes and service I might need. Gave me all the discounts that were available and was very friendly More

Efficient Oil change and vehicle inspection completed at the time expexted. Questions i had about deferred work was answered promptly. While waiting- seated in Oil change and vehicle inspection completed at the time expexted. Questions i had about deferred work was answered promptly. While waiting- seated in comfortable section and offered muffin/drink. Overall great experience. More

Great experience Tyna from lexus was fantastic. She provided the type of service that keeps me coming back. I could not be more impressed with how incredibly efficient Tyna from lexus was fantastic. She provided the type of service that keeps me coming back. I could not be more impressed with how incredibly efficient she was and ensured all my service needs were covered More

Service I really enjoy all of the service staff when i go here with the service advisers etc. I notice with my current vehichle RX350 vs my prior LX570 the I really enjoy all of the service staff when i go here with the service advisers etc. I notice with my current vehichle RX350 vs my prior LX570 the do a horrible job at cleaning my vehicle. The vacuumed my car this time but they NEVER clean my dash boards or anything filthy very dissapointed. Tom Middleton and Brendon DeAngelis are very very pleasant to work with. More