Ira Lexus Danvers - Service Center

2 hours for an oil change? Really. Making an appointment on line, but then I had to wait to register. I'm not used to this at a Lexus dealership. Lexus of Northborough met me w Really. Making an appointment on line, but then I had to wait to register. I'm not used to this at a Lexus dealership. Lexus of Northborough met me when I pulled in. I did appreciate the snacks. More

Always happy with my experience. The service went smoothly and quick. Dennis always kept me in the loop and always is so great! The service went smoothly and quick. Dennis always kept me in the loop and always is so great! More

The service person listened to all my issues. He wrote them down documenting all my concerns. He followed thru with updates and process of my said issues. attention to details. He wrote them down documenting all my concerns. He followed thru with updates and process of my said issues. attention to details. More

Service was efficient, hospitable and completed in a timely manner. When my car was returned found to be thoroughly cleaned and furnished to my liking. I especially want to give my thanks towards Dennis timely manner. When my car was returned found to be thoroughly cleaned and furnished to my liking. I especially want to give my thanks towards Dennis that took great care of us! More

Ira Lexus in Danvers, MA has the best service department. My service advisor Dennis is amazing. Top notch customer service! My service advisor Dennis is amazing. Top notch customer service! More

It was very pleasant. My car looks new after the vacuum and wash. Cassidy was very nice My car looks new after the vacuum and wash. Cassidy was very nice More

The staff was very courteous, efficient and knowledgeable . The facility is comfortable, clean & neat…. Easily accessible for me. knowledgeable . The facility is comfortable, clean & neat…. Easily accessible for me. More

Very professional, efficient, and accommodating. Top notch facility and amenities. Service advisor excellent, along with all others I came in contact with. Top notch facility and amenities. Service advisor excellent, along with all others I came in contact with. More

Outstanding help by Tyler! !! Great and very much considerate to customer needs customer service. Thank you so much!!! !! Great and very much considerate to customer needs customer service. Thank you so much!!! More

Always very professional and courteous Loaner car excellent as was the service and great communication excellent as was the service and great communication More