Ira Lexus Danvers - Service Center

Excellent service here, from greeting to pickup. Very knowledgeable staff. Excellent customer relations. Love the video review of my car. Very knowledgeable staff. Excellent customer relations. Love the video review of my car. More

Our service man David helped I in every way we asked even some issues that were outside our I ital request. He was very pleasant to work with and made sure everything was complete To our satisfaction. Possi some issues that were outside our I ital request. He was very pleasant to work with and made sure everything was complete To our satisfaction. Possibly one of the best service manager we e ever dealt with More

The service writer, Dennis, was very knowledgeable and helpful in explaining the issue with my car and the price and process to fix the problem. Also arranged for me to change my electric loaner car for a helpful in explaining the issue with my car and the price and process to fix the problem. Also arranged for me to change my electric loaner car for a gasoline powered vehicle when he realized that the service would take a few days to get the parts needed. More

Our 1st service with our new RX350h. Everyone we met with was attentive, courteous, and answered all our questions about our new Lexus. Had one several year ago. Very pleased that we ret Everyone we met with was attentive, courteous, and answered all our questions about our new Lexus. Had one several year ago. Very pleased that we returned to the Lexus family. More

Outstanding service I can trust. They go above and beyond to accommodate last minute appointments and look for ways to minimize expense. They go above and beyond to accommodate last minute appointments and look for ways to minimize expense. More

Great service from the staff. The waiting area for customers is great. There are beverages and snacks while you wait. The waiting area for customers is great. There are beverages and snacks while you wait. More

My Lexus 250 UXH was brought in for six-month service. My appointment was at 10:45 AM. The service manager, Mark McLean, helped me within a couple minutes of my arrival, and my vehicle was moved in to the My appointment was at 10:45 AM. The service manager, Mark McLean, helped me within a couple minutes of my arrival, and my vehicle was moved in to the service bay quickly. I waited for my vehicle and was kept apprised of the progress of the service, which took 2 hours. My service was completed and my vehicle returned to me serviced, washed and cleaned inside and out before 2 PM. I was very satisfied with the service I received at IRA Lexus of Danvers! More

People are wonderful there and Brendan is the best only one I deal with. Very pleased one I deal with. Very pleased More

Good service. A little pricy every time I come in for support, but decent value A little pricy every time I come in for support, but decent value More

Awesome did a well job and very friendly to their customers really appreciate it and recommend them to anyone customers really appreciate it and recommend them to anyone More