Ira Lexus Danvers - Service Center

Great service. Mark was very nice and I was in and out very easy. Thank you Mark was very nice and I was in and out very easy. Thank you More

My advisor Dennis P is very detailed when I bring my car in for service. Excellent service every time I see him. in for service. Excellent service every time I see him. More

On time appointment. Wait time for service as estimated. Excellent and quiet waiting room with comfortable chairs and side room for desk work. Plentiful snacks and bevera Wait time for service as estimated. Excellent and quiet waiting room with comfortable chairs and side room for desk work. Plentiful snacks and beverages. Extraordinarily clean ladies room with top-of-the-line fixtures. Very impressive. My service advisor, Brendan Diangelis, listened and communicated status of repair, and was most personable. Observed another interaction with a different service manager and customers. He was excellent in explaining both a necessary and a separate yet related suggested repair, why it would be time consuming and complicated given the separation of six spark plugs in the RX 350. He explained their options. Very impressive. Unfortunately I don't know his name. More

The service at Lexus dealership is nothing less than a gold standard. I highly recommend them as the professionalism is top notch. gold standard. I highly recommend them as the professionalism is top notch. More

My visit to IRA Lexus was very satisfying. My service advisor Brendan Deangelis was professional at his job and explained everything to me that was done to my Lexus.He made my visit a pleasant My service advisor Brendan Deangelis was professional at his job and explained everything to me that was done to my Lexus.He made my visit a pleasant experience More

Service was prompt and no overselling. And I was notified the result of the inspection by text. The waiting room is comfortable and had good drinks and snacks for my kids to wait without a And I was notified the result of the inspection by text. The waiting room is comfortable and had good drinks and snacks for my kids to wait without any complaints. More

Very professional service Dept. Always accommodating, waiting room clean, comfortable with snacks available. All in all pleased. Always accommodating, waiting room clean, comfortable with snacks available. All in all pleased. More

I rate the Ira Lexus dealership and service department very highly because it has excellent diagnostic and world class service delivery and customer support center. very highly because it has excellent diagnostic and world class service delivery and customer support center. More

Jennifer Perry and Tom were very professional. They were very helpful during this unexpected event. They were very helpful during this unexpected event. More

Dennis is alway a pleasure to work with. He is Knowledgeable and professional. Will continue to work with him in the future. He is Knowledgeable and professional. Will continue to work with him in the future. More