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Ira Lexus Danvers - Service Center

Danvers, MA

4.8
597 Reviews
Call Service Center (978) 739-8705

597 Reviews of Ira Lexus Danvers - Service Center

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November 15, 2023

Employees are courteous, professional and keep you informed of the process, while you seat and relax. More

by lopez.a.nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Whitcomb
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Nov 18, 2023 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a courteous and professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 13, 2023

Wonderful place to buy or service your car! Dennis is very kind and so helpful! ⭐️⭐️⭐️⭐️⭐️ More

by elena.marchis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
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Nov 15, 2023 -

Ira Lexus Danvers responded

We are glad to hear that you had a fantastic experience! Having someone like Dennis who is kind and helpful can make all the difference when it comes to buying or servicing a car. Thank you for your 5 star review!

November 12, 2023

This was the best services and the people are very caring. We are very pleased. Thank you so much! More

by Danielle201111
Recommend Dealer
Yes
Employees Worked With
Nick
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Nov 14, 2023 -

Ira Lexus Danvers responded

We are thrilled to hear that you had the best experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Nov 15, 2023 -

Danielle201111 responded

Yes

November 11, 2023

Always find a way to get a car problem solved whether you have an appointment or not More

by mattaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Nov 12, 2023 -

Ira Lexus Danvers responded

It's great to hear that Ira Lexus of Danvers has been consistently accommodating and effective in resolving car problems, whether or not you have an appointment. Flexibility and a commitment to problem-solving can make a significant difference in the overall customer experience. Thank you for business, and we look forward to serving you again in the future.

November 11, 2023

I waited 2 days for the car repair. It was a very large bill. I turned in a discount coupon when I brought my car in for service. When I checked my bill when I got home I did not More

by aluongo
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Perry and De Angelis
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Nov 14, 2023 -

Ira Lexus Danvers responded

Thank you for your feedback. We would like to review this with you. Please contact our service management team Rick Chase rchase@group1auto.com or Joan Smith joans@group1auto.com 978-739-8619.

November 11, 2023

Great customer service all around! Mark was so kind. They take their time and my car looks great! More

by Navil Cristina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
Report | Print
Nov 14, 2023 -

Ira Lexus Danvers responded

It's fantastic to hear that you had a great experience and that Mark provided kind assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 11, 2023

Everything went very well and very detail on everything and very little wait time and the best part free drinks More

by Shadowky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
Report | Print
Nov 14, 2023 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 10, 2023

Great customer service, quick and easy app and Nick was great service advisor. Over great experience thanks. More

by Gee350izzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Nov 12, 2023 -

Ira Lexus Danvers responded

It's fantastic to hear that you had a great experience and that Nick provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 09, 2023

Dennis Pellegrino is a top tier service advisor and hard worker. We look for him whenever we arrive for service. More

by ck.mitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino , Tom Middleton
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Nov 11, 2023 -

Ira Lexus Danvers responded

Thank you for your kind words for our staff, we appreciate it!

November 08, 2023

Nick Budrey was a very helpful and professional. Provided excellent customer service, very friendly, recommend. More

by erick5324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Budrey
Report | Print
Nov 09, 2023 -

Ira Lexus Danvers responded

It's fantastic to hear that you had a great experience and that Nick provided helpful and professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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