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Ira Lexus Danvers - Service Center

Danvers, MA

4.8
854 Reviews

854 Reviews of Ira Lexus Danvers - Service Center

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September 05, 2024

Service experience was excellent. Work performed completely and loaner made the arrangement convenient to my schedule. Highly recommend this dealership More

by Wjkeirans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Costa
Sep 07, 2024 -

Ira Lexus Danvers responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Ira Lexus

September 05, 2024

Excellent customer service and easy to access. Great communication. Very polite and friendly. Follow through is convenient and consistent. More

by betsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
Sep 07, 2024 -

Ira Lexus Danvers responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 05, 2024

They are Courteous, very knowledgeable, accessible and extremely efficient. I appreciate their support when issues arise. More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kal Dabliz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abraham
Sep 07, 2024 -

Ira Lexus Danvers responded

Hi Susan, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

September 05, 2024

Dennis helped me with a difficult repair (shattered sunroof). He got the job done when two glass companies couldn’t. I have always taken my RX to the dealership for service and I will continue to do More

by acrandell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
Sep 07, 2024 -

Ira Lexus Danvers responded

Hi, we're happy you found Dennis to be so supportive during your experience here at Ira Lexus. Until the next time we meet, take care!

September 04, 2024

Thank you for taking the time to provide me with an excellent and great service More

by flygirl1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Deangelis , David Pierce
Sep 06, 2024 -

Ira Lexus Danvers responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

September 04, 2024

I had a great experience. Oil and filter change was quick and easy. Definitely will use again More

by Jcorrigan59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryanna Bernard
Sep 07, 2024 -

Ira Lexus Danvers responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 01, 2024

Great service, great advisor, everything is a best as usual. Will do all my car service only at Ira Lexus dealership More

by Yevgeniy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime De La Cruz, Franklin Deleon, Brendan Deangelis
Sep 06, 2024 -

Ira Lexus Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 01, 2024

I appreciate the follow up, video the provided some insights from the shop along with options to consider More

by Litenmark
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham
Sep 05, 2024 -

Ira Lexus Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

August 31, 2024

Dennis Pelligrino has always provided me with excellent service. He is outstanding and a great asset to IRA Lexus. And all other staff I come across are curtious and professional. I Plan to buy a Lex More

by Mia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
Sep 05, 2024 -

Ira Lexus Danvers responded

Hi Mia, we are very happy Dennis Pelligrino could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2024

I had a short wait and things were explained well. Video car diagnostic tools helped More

by brucevu90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
Sep 05, 2024 -

Ira Lexus Danvers responded

Hi, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.

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