Ira Lexus Danvers - Service Center

The sales team is not high pressure while the service team follow up and performance is outstanding. No complaints. team follow up and performance is outstanding. No complaints. More

I needed to bring in my Lexus for service. The service manager Brendan along with Bryanna The assistant service manager were able to answer all my questions and explained everything in detail. The service manager Brendan along with Bryanna The assistant service manager were able to answer all my questions and explained everything in detail. I would highly recommend their department for your car service needs. I also want to mention the technician Peter who worked directly on my vehicle also came out and spoke to me about the work needed and being done to my vehicle. I felt reassured and confident my car was in good hands. More

Had a nice experience at Lexus again. They never let me down. The service was wonderful. They never let me down. The service was wonderful. More

Courteous and professional from the moment you arrive I’ve had my vehicle serviced there three times since I bought it and it’s been like that every time I’ve had my vehicle serviced there three times since I bought it and it’s been like that every time More

Bryanna B. Very pleasant and cortiious.The waiting/ cafe is clean and welcoming.Happy and comfortable. Very pleasant and cortiious.The waiting/ cafe is clean and welcoming.Happy and comfortable. More

Not too much confidence on the technicians to fully check on the vehicle especially when you know what you brought it in for. I thought sales reps were bad guess service in the technician side not to great on the vehicle especially when you know what you brought it in for. I thought sales reps were bad guess service in the technician side not to great either. More

Mark McLean was pleasant and professional Explained the service being done and called to let me know when vehicle was ready. Highly recommend Mark. Also like to mention that was greeted by Tom Middleton service being done and called to let me know when vehicle was ready. Highly recommend Mark. Also like to mention that was greeted by Tom Middleton in service drive, friendly and helpful. Great Team at Ira Lexus More

Great service, Dennis helped get my car serviced (timing belt and water pump). Strong communicator and kept me updated all along the way. Received a loaner and valet service which was a huge time saver when belt and water pump). Strong communicator and kept me updated all along the way. Received a loaner and valet service which was a huge time saver when I wasn’t able to make it to the service center. Highly recommend! More

Great customer service ! Was in touch with me about the status of the service. Very nice to deal with. Was in touch with me about the status of the service. Very nice to deal with. More

As always, the service was exceptional and it was a true pleasure working with everyone involved. pleasure working with everyone involved. More