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Ira Lexus Danvers - Service Center

Danvers, MA

4.8
597 Reviews
Call Service Center (978) 739-8705

597 Reviews of Ira Lexus Danvers - Service Center

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December 20, 2023

I was given a loaner, and when I returned it before my car was ready, they expedited my service so that I did not have to wait long. More

by Lindaelammi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Quinn
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Dec 21, 2023 -

Ira Lexus Danvers responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 20, 2023

Recently I took my vehicle there for the first time for a maintenance service. Nick was very friendly, he help me to arranged car for dropping or picking me up, I have a great service experience with him. More

by wisdomlha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Budrey, Rick Chase
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Dec 21, 2023 -

Ira Lexus Danvers responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 20, 2023

Brendan in service is accommodating and transparent. He is great to work with. Great loaners More

by vincerando1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan DeAngelis
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Dec 22, 2023 -

Ira Lexus Danvers responded

It's fantastic to hear that you had a great experience and that Brendan provided accommodating assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 19, 2023

They were very helpful, attentive, quick to respond, and was efficient. I may have to have them look at the driver's seat heater again. It heats up very hot on 3 setting. Other than that very happy with ser More

by scyrway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Madden
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Dec 20, 2023 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a helpful and attentive experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 19, 2023

Excellent service and accommodations. Pricing was reasonable. Easy to get an appointment.. Loaner vehicle always available. More

by Dennisgarrity54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
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Dec 21, 2023 -

Ira Lexus Danvers responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 14, 2023

As a repeat customer I can attest to the professionalism of the service providers and the quality of the work they perform. More

by Suethom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pelligrino
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Dec 16, 2023 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 14, 2023

Lexus Danvers is a big reason I have continued to drive a Lexus over other types of vehicles. They are customer focused, easy to work with and flexible to get service appointments. More

by ctorres5j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan in service, Mark Mclean
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Dec 15, 2023 -

Ira Lexus Danvers responded

Our customer-centric approach is a major plus! Having a dealership that prioritizes customer needs and makes it easy to schedule and receive service is a huge benefit. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 14, 2023

Customer service reps were so courteous and friendly! Even the technician that helped me with an issue was excellent. More

by loripell3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassidy and Abraham
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Dec 16, 2023 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 12, 2023

Service people are very nice, efficient, patient. This is why 1st time there, felt pretty good! More

by longli98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Carney Jr.
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Dec 14, 2023 -

Ira Lexus Danvers responded

Feeling good on your first visit is always a great sign! It's fantastic to hear our service staff was not only efficient but also patient and welcoming. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 11, 2023

Service team is great. I like working with Mark McLean! Service was completed in a timely manner. More

by karen.kezerian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
Report | Print
Dec 13, 2023 -

Ira Lexus Danvers responded

It's wonderful to hear about your positive experience with the service team at Ira Lexus of Danvers, especially with Mark! Timely service completion is always appreciated, and having a service advisor you enjoy working with can make the experience even better. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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