Back

Ira Lexus Danvers - Service Center

Danvers, MA

4.8
860 Reviews

860 Reviews of Ira Lexus Danvers - Service Center

Sort by
October 01, 2024

Everyone was very professional time was right on time very comfortable in the lounge and very good there More

by Williamprofenna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Jones
Oct 03, 2024 -

Ira Lexus Danvers responded

Hi, we appreciate your positive review about your recent experience with us! Thank you, and have a fantastic day!

October 01, 2024

Good service department, free loaner car, car washed during service, and nice lounge area if you choose to wait. More

by aherrmann
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
Oct 26, 2024 -

Ira Lexus Danvers responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 30, 2024

Very accommodating. Very friendly. They take care of me I’ve been going to Lexus for 20 years More

by christine.mccarthy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Oct 05, 2024 -

Ira Lexus Danvers responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!

September 29, 2024

Richard Cunningham was knowledgeable, kind and professional. Best treatment that we have ever received at a car service department. More

by jeanparent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Cunningham
Oct 02, 2024 -

Ira Lexus Danvers responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 28, 2024

My Service Advisor, Mark McLean handled my RX350L service needs in his usual great fashion. He discussed with me what is suggested by the technician in detail, so I have a good knowledge for making a learned More

by harveywaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
Oct 02, 2024 -

Ira Lexus Danvers responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. If you have any further questions, please give us a call. We're always happy to help!

September 28, 2024

The best service always. Quick, efficient and accountable. Today I was there @ 7:15 am to replace my car’s battery and I thought I book my appointment, but it didn’t went thr More

by Yulisa Depena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ferraguto, Robert Melloni
Oct 02, 2024 -

Ira Lexus Danvers responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 27, 2024

Always great service and very good customer experience! The service team is very professional and friendly! More

by Rick.lord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
Sep 30, 2024 -

Ira Lexus Danvers responded

Hi, your wonderful feedback and rating mean a lot to us. We hope you have a great day!

September 27, 2024

Dennis was really great. Very accommodating & answered all my questions and resolved any problems. Great service advisor. More

by Gwsshelby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino GREAT FIVE STARS. , Thomas Middleton
Sep 30, 2024 -

Ira Lexus Danvers responded

Hi, thanks for your praise and kind comments about Dennis. We are always more than happy to assist you if anything else comes up. Take care!

September 26, 2024

Great service today Abe and Brandon made it happen and get me out in a very timely way Thanks to both of them Reese Rickards More

by rr.striper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Guillen
Sep 28, 2024 -

Ira Lexus Danvers responded

Hi, we're happy to hear you had such a positive experience with Abe and Brandon! We are always more than happy to assist you if anything else comes up. Take care!

September 21, 2024

I am a loyal customer because of the quality of the work, professionalism of the staff and the fact that work for the customer .. Dennis is a terrific service leader and I am looking forward to buying my nex More

by maria.a.dipietro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis P.
Sep 27, 2024 -

Ira Lexus Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to Dennis here at Ira Lexus! Feel free to reach out to us if you need anything. Have a wonderful day.

...
28
...