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Ira Lexus Danvers - Service Center

Danvers, MA

4.8
861 Reviews

861 Reviews of Ira Lexus Danvers - Service Center

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October 07, 2024

Prompt courteous service as always. Reviewed all work to be performed thoroughly and in clear understandable terms. Will always get service at this dealer. More

by camellpg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pelegrino
Oct 26, 2024 -

Ira Lexus Danvers responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 06, 2024

Always professional and courageous. We have worked with Dennis, who is knowledgeable and explains everything. Dennis is truly an asset to your dealership. Thanks More

by murielsandiford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis pelergreen
Oct 12, 2024 -

Ira Lexus Danvers responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

October 06, 2024

Well organized and quick in helping customers. Waiting area roomy and comfortable, although tv too loud and interfering with private conversations. Music would have been better. Richard Cunnin More

by Elsdijx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Cunningham. Assistance service manager
Oct 12, 2024 -

Ira Lexus Danvers responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

October 06, 2024

Dennis is amazing ! !! Always helps me I appreciate him and his team for going the extra mile. More

by Bettyboop102252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
Oct 12, 2024 -

Ira Lexus Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to Dennis here at Ira Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 05, 2024

Very happy with the service and fast response time as soon as you walk in and helpful More

by Mrbulldog44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Guillen
Oct 12, 2024 -

Ira Lexus Danvers responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 03, 2024

Jennifer Perry was amazing, she gave me the utmost best service, and was honest of my expectations. More

by loca1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
Oct 06, 2024 -

Ira Lexus Danvers responded

Hi, thanks for your praise and kind comments about our team. If you're ever in need of more help, please let us know!

October 02, 2024

The dealership and agent was pleasant easy to work with. Timely and explained everything well More

by ajbarbash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Oct 05, 2024 -

Ira Lexus Danvers responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

October 02, 2024

Very helpful, cheerful pleasant people. Rick was the best made sure everything was done to my car. A very nice person easy to communicate with. Was a very pleasant experience. Thanks to al More

by mkarras28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Chase
Oct 05, 2024 -

Ira Lexus Danvers responded

Hi, we're happy you found Rick to be so supportive during your experience here at Ira Lexus. We hope to see you soon!

October 02, 2024

I am always satisfied when I come to Ira Lexus for auto maintenance. Jen Perry is excellent to work with! Thank you, Anne Henry More

by annemhenry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Perry, Thomas Middleton
Oct 05, 2024 -

Ira Lexus Danvers responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 02, 2024

Jennifer Perry, the assistant service manager, is AMAZING! She’s caring, patient and very knowledgeable. Love working with her! More

by jblau168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
Oct 05, 2024 -

Ira Lexus Danvers responded

Hi, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

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