Ira Lexus Danvers - Service Center

The service representative Am Cassidy was great and very helpful. He is a real gentleman helpful. He is a real gentleman More

Dennis is great and listened to my concerns and had them addressed during the visit. addressed during the visit. More

Kind and courteous service . I was updated on my service and my calls were returned promptly. I was updated on my service and my calls were returned promptly. More

I had a wonderful experience working with Jennifer Perry in the Service Department. She was very knowledgeable, and delightful. I also was impressed that while I was waiting, a video of my technician analyz in the Service Department. She was very knowledgeable, and delightful. I also was impressed that while I was waiting, a video of my technician analyzing my car and informing me of what needed to repair was emailed to me. More

The waiting area is a little bit dated. I’ve been to other Lexus dealers where the seating was much more comfortable reclining vibrating chairs, separate rooms for different TV, viewing, et I’ve been to other Lexus dealers where the seating was much more comfortable reclining vibrating chairs, separate rooms for different TV, viewing, etc. men’s room soap dispenser and dryer didn’t work. More

Awesome pulled right up if an oil change and service was easy took my car right away. The waiting lounge is clean, excellent coffee and snacks if u want something while you wait. Service guy was friendly. easy took my car right away. The waiting lounge is clean, excellent coffee and snacks if u want something while you wait. Service guy was friendly. More

Awesome service and great people willing to help you with your needs. Waiting room is very comfortable your needs. Waiting room is very comfortable More

Very accommodating. Great customer service. Just had my oil changed, the pick up and drop off was perfect! Great customer service. Just had my oil changed, the pick up and drop off was perfect! More

Prompt, informative, courteous staff. This dealership is great to deal with I have never had a problem they could not reolve This dealership is great to deal with I have never had a problem they could not reolve More

Quick appointments, friendly, knowledgable service associate. I am always comfortable that the work done is the highest quality. associate. I am always comfortable that the work done is the highest quality. More