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Ira Lexus Danvers - Service Center

Danvers, MA

4.8
861 Reviews
Call Service Center (978) 739-8705

861 Reviews of Ira Lexus Danvers - Service Center

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November 01, 2024

My 2020 RX350L had 70,000 mile service performed. The car has always run great and will continue to be maintained at IRA! Mark Mclean takes care of his customers. More

by harveywaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
Report | Print
Nov 04, 2024 -

Ira Lexus Danvers responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 31, 2024

This dealership always gives me great service, and Mark McLean is a great Assistant Service Manager. More

by normclaeys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
Report | Print
Nov 02, 2024 -

Ira Lexus Danvers responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 28, 2024

All staff were friendly and helpful including drop off, service rep, and the helpers with loaner drop off and the folks who brought me my car. My service rep was awesome! More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryanna Bernard
Report | Print
Nov 01, 2024 -

Ira Lexus Danvers responded

Hi Carol, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 27, 2024

I am happy with this dealership. I recomend to people te visit them .Nice e plite people.👍 More

by mozafier .17@ gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
Report | Print
Oct 28, 2024 -

Ira Lexus Danvers responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ira Lexus. Thank you, and have a fantastic day!

October 24, 2024

Isa Lexus makes servicing the car just so easy! ! Jennifer Perry was amazing as always!! Wouldn’t go anywhere else!! More

by Kathyphinney4034
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry , Evengy (Gene) Nesvijski, Thomas Middleton
Report | Print
Oct 26, 2024 -

Ira Lexus Danvers responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 24, 2024

5 stars for Dennis. Delay on radiator Parts not his fault. Took 4 days to finish. More

by Jamulcahy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pelligrini
Report | Print
Nov 01, 2024 -

Ira Lexus Danvers responded

Hi, thank you for taking the time to leave us your honest feedback. We would like to have a better understanding about your experience. Please reach out to us at (978) 739-8705 at your earliest convenience and we will do our best to resolve this with you.

October 24, 2024

It’s always a pleasure to go there. Everyone is very friendly. Excellent service. Would recommend! More

by Kimberly721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
Report | Print
Oct 25, 2024 -

Ira Lexus Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

October 23, 2024

Staff always pleasant and helpful Waiting area clean and comfortable Staff very patient and knowledgeable More

by Lrbir52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer perry
Report | Print
Oct 25, 2024 -

Ira Lexus Danvers responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

October 23, 2024

Jennifer was extremely friendly and helpful. Gave a lot of information to us that was helpful More

by Doduquet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Report | Print
Oct 25, 2024 -

Ira Lexus Danvers responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 23, 2024

Very simple process from the diagnosis to the repair to pickup. Carwash a nice touch. More

by richsarro57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
Report | Print
Oct 25, 2024 -

Ira Lexus Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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