Ira Lexus Danvers - Service Center

Availability is great. We can always get an appointment when we need to and the car is always ready when promised. We can always get an appointment when we need to and the car is always ready when promised. More

Great service dept. I have been dealing with Jennifer Perry and she is fantastic. She is very knowledgeable and efficient. Definitely the best service person I have deal I have been dealing with Jennifer Perry and she is fantastic. She is very knowledgeable and efficient. Definitely the best service person I have dealt with. I did not see her listed in the service area of the survey but I would rate her a 5 for sure More

I made the appointment I showed up 15 minutes early . Talked to service Person , he gave me a loaner car . Went to Breakfast ,after 45 minutes , I was notified that my car was ready . Went back to th Talked to service Person , he gave me a loaner car . Went to Breakfast ,after 45 minutes , I was notified that my car was ready . Went back to the dealer , my car was freshly washed , picked up my car and drove away . Everything took less than 90 minutes More

It was my first time at the dealership. It was very clean and well organized. Everyone was helpful and friendly It was very clean and well organized. Everyone was helpful and friendly More

Have been here for years with 5 cars. Love the service people. Never a problem. Absolutely love Brendan who always takes great care of me and my dog Henry. Whole staff so friendly and mak Love the service people. Never a problem. Absolutely love Brendan who always takes great care of me and my dog Henry. Whole staff so friendly and makes a fuss over Henry with cookies. Love Lexus and Brendan and staff and car always perfect! Thank you!! More

Very efficient and professional service department helps owners of Lexus vehicles keep cars in the road-perfect condition well beyond expected mileage. An expensive but worthy investment in one’s comfort an owners of Lexus vehicles keep cars in the road-perfect condition well beyond expected mileage. An expensive but worthy investment in one’s comfort and safety. More

Always professional and courteous. Service department keeps you up to date on issues and well informed. Mark McLean was very helpful with a service issue I recently had. Service department keeps you up to date on issues and well informed. Mark McLean was very helpful with a service issue I recently had. More

Always pleasant and willing to provide explanations of all service recommendations. Time estimates are always on target. all service recommendations. Time estimates are always on target. More

Take my Lexus here for every service and they are always great! Never any issues great! Never any issues More

The staff are always very professional, friendly and accommodating. I have used Ira Lexus since I purchased my Lexus in 2015. Please bring back the RX! accommodating. I have used Ira Lexus since I purchased my Lexus in 2015. Please bring back the RX! More