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Ira Lexus Danvers - Service Center

Danvers, MA

4.8
600 Reviews
Call Service Center (978) 739-8705

600 Reviews of Ira Lexus Danvers - Service Center

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May 18, 2024

it was easy to schedule service with my preferred maintenance representative. Jen Perry. maintaining communication with Jen was easy. More

by jascalla
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jen Perry
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May 22, 2024 -

Ira Lexus Danvers responded

We're delighted to learn about your positive experience and the easy assistance provided by Jen! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 16, 2024

Excellent service, employees went above and beyond to help me pick up my car. Highly recommend More

by pqmarcin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vladimir Oleynikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Ira Lexus Danvers responded

We are delighted to know that your experience was excellent! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 16, 2024

Excellent experience with service. Dennis had me in and out with a loaner. Service department noticed my sticker was going to expire and asked me if I would like to add that to the req More

by Dede
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Ira Lexus Danvers responded

We are delighted to know that your experience was excellent! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 15, 2024

Mark Mclean was friendly and efficient and explained everything clearly. My vehicle was ready within the time period stated during check in. Overall in was a pleasant experience. More

by Bob Sheets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2024 -

Ira Lexus Danvers responded

We're delighted to learn about your positive experience and the great assistance provided by Mark! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 13, 2024

Started my Monday with a dead battery. My car arrived at the dealership by 10am and all repairs were complete by three! Thank you for the fast turnaround and great service. More

by rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Deangelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

May 10, 2024

I have owned 5 Nissan Maxima’s in the past and never received such great service as I did today at Ira Lexus. A real class dealership! More

by alangraham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Ira Lexus Danvers responded

It's great to hear that your experience at Ira Lexus of Danvers exceeded your expectations! Our service must have been top-notch for you to compare it so favorably to your previous experiences with the Nissan Maxima.

May 15, 2024 -

alangraham responded

Wonderful service with an extremely friendly staff!!!

May 09, 2024

Convenient and easy to get to and make appointments. The services of the car is very good in reminding and made the repairs and aintensmce More

by doracchu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassidy An
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May 15, 2024 -

Ira Lexus Danvers responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 07, 2024

Jen Perry is so competent, capable and customer- oriented that I continue to believe in Ira! More

by robertmcinerney84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Perry
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May 09, 2024 -

Ira Lexus Danvers responded

It's wonderful to hear that Jen has made such a positive impression on you at Ira Lexus of Danvers! Having a competent, capable, and customer-oriented service representative can truly make a difference. Thank you for choosing us!

May 06, 2024

My Advisvor Dennis P always takes good care of me and very informative of what’s going on with my car. He is always working hard to satisfy his customers. More

by lenp978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis P
Report | Print
May 08, 2024 -

Ira Lexus Danvers responded

We're delighted to learn about your positive experience and the good assistance provided by Dennis! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 06, 2024

This dealership has some of the best service representative out there. Service staff always got things right. Thanks. More

by Matinol Chan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Ira Lexus Danvers responded

We're delighted to learn that your experience was the best! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

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