Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Ira Lexus Danvers

Danvers, MA

Overview
Reviews
4.8
1,537 Reviews
Call Dealership (978) 739-8705
View Awards

101 Andover Street Route 114

Danvers, MA

01923

Directions

By Type

Showing 1,537 reviews

January 27, 2024

Prompt, informative, courteous staff. This dealership is great to deal with I have never had a problem they could not reolve More

by michaeldunnsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassidy
Report | Print
Jan 30, 2024 -

Ira Lexus Danvers responded

We're delighted to hear about your positive experiences with our dealership! It's great that our staff has been prompt, informative, and courteous. We appreciate your trust in us. Thank you for choosing our dealership!

January 27, 2024

Quick appointments, friendly, knowledgable service associate. I am always comfortable that the work done is the highest quality. More

by Robert Voight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry 5 stars
Report | Print
Jan 30, 2024 -

Ira Lexus Danvers responded

Thank you for the kind words Robert! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 26, 2024

They are great at selling cars. Everyone is very nice. I am a repeat customer. More

by jack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kal Dabliz
Report | Print
Jan 30, 2024 -

Ira Lexus Danvers responded

Thank you for your loyalty as a repeat customer! We're pleased to hear that you've had positive experiences with our team and find everyone to be very nice. We appreciate your business!

January 26, 2024

Efficient service, great communication and quality work every time. Our customer service rep remembers me from prior years. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
Report | Print
Jan 30, 2024 -

Ira Lexus Danvers responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 26, 2024

Excellent customer service team including Brendan, Larry, Tom, Kyle great helpful attitude one of the best around More

by Domenic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Deangelis, Thomas Middleton, Larry Herman
Report | Print
Jan 26, 2024 -

Ira Lexus Danvers responded

We're thrilled to hear about your positive experience with our customer service team, especially Brendan, Larry, Tom, and Kyle. Their helpful attitude is greatly appreciated, and we're honored to be recognized as one of the best around. Thank you for your kind words and continued support!

January 25, 2024

The dealership was extremely accommodating for me as I had to make a last-minute appointment coming down from New Hampshire and visiting Massachusetts. They gave me a nice car to drive and finish the job More

by Joe J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden
Report | Print
Jan 30, 2024 -

Ira Lexus Danvers responded

We're pleased to hear about your positive experience with our dealership! It's great that they were accommodating for your last-minute appointment and provided you with a nice car while finishing the job as promised. We're glad your car is running beautifully. Thank you for choosing us! We appreciate your feedback, and thanks to Branden for his assistance!

January 19, 2024

Convenient appointments. Super quality service. Loaner availability makes doing business there so easy! Highly recommend. More

by joegalvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
Report | Print
Jan 23, 2024 -

Ira Lexus Danvers responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 18, 2024

Nice lounge service manager was very nice and kept me informed about the needs of my car. More

by patrick.zoppo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassidy An
Report | Print
Jan 21, 2024 -

Ira Lexus Danvers responded

We're pleased to hear that you had a positive experience in the lounge and that the service manager was nice and kept you informed about the needs of your car. Thank you for choosing us, and we look forward to serving you again! Safe travels!

January 18, 2024

I had my 65,000 mile checkup, first one since my warranty expired (@60,000mi). Very thorough and was made aware of a couple extras that were needed which I decided to heed their recommendation and they perfo More

by Makrn1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
Report | Print
Jan 21, 2024 -

Ira Lexus Danvers responded

We're glad to hear that your 65,000-mile checkup was thorough, and the additional repairs were taken care of promptly, allowing you to avoid making another appointment. It's fantastic that Mark provided friendly and knowledgeable service, making the experience a pleasure for you. Thank you for choosing us, and we look forward to serving you again! Safe travels!

January 17, 2024

Dennis has always taken good care of me. Getting a loaner is wonderful so I don't have to interrupt my schedule. Car is always clean and service performed as needed. More

by cindy.lucy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
Report | Print
Jan 21, 2024 -

Ira Lexus Danvers responded

We're delighted to hear that Dennis has consistently taken good care of you. It's great that you appreciate the convenience of getting a loaner, allowing you to maintain your schedule without interruption. We're also pleased to know that your car is always clean, and the service is performed as needed. Thank you for choosing us, and we look forward to continuing to provide you with excellent service! Safe travels!

1
...
98
99
100
...
154