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Ira Lexus Danvers
Danvers, MA
964 Reviews
We’re glad you found us! Here at Ira Lexus of Danvers we’re one of the premier new Lexus dealers in Danvers
and used Lexus dealers in Danvers serving North Andover, Peabody, Danvers, and all the surrounding Massachusetts communities. Our Lexus dealer near Boston is here to exclusively serve you with our inventory, financing, service, etc. If you have any questions about either what we do or how we can help you, please don’t wait. Contact us on the phone, on our website, or in person. We’ll be happy to answer any inquiry you’ve got!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:30 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 964 reviews
October 17, 2015
Very reliable and good service Brendan Deangelis is a very professional service consultant. All my questions were answered with explanations needed. Brendan was suggesting a repair Brendan Deangelis is a very professional service consultant. All my questions were answered with explanations needed. Brendan was suggesting a repair of a hatchback, which was not urgent without pushing, or “dramatizing” the situation. However the repair of rear-breaks was explained to me in terms that were convincing. Overall, his handling of service is very good. This is not first time I was served by Brendan and as before the service make me feeling that I can trust Ira Lexus. Sam Mil’shtein More
by sammilshtein
Employees Worked With
Brendan Deangelis, service consultant; J.Hoang, technician
September 16, 2015
Awesome with great customer service Saena Nikolas is the best sales consultant in Danvers, Boston. She's so nice. She's helping me a lot with the price too. Thank you Saena. Saena Nikolas is the best sales consultant in Danvers, Boston. She's so nice. She's helping me a lot with the price too. Thank you Saena. More
by Meyposa
Employees Worked With
Saena Nikolas
September 14, 2015
Great deal ...and overall experience No games got what we wanted and the staff we dealt with was very accommodating and professional. Made an appointment to drive the car we researched Ed No games got what we wanted and the staff we dealt with was very accommodating and professional. Made an appointment to drive the car we researched Edmunds online.. Got there car was ready...answered all our questions. Pricing was on point. That simple The Team of John Ponce and Sales Manager Nigel and Victor the Finance Director were great . Definitely recommend John Ponce if your looking for a Lexus, make an appointment with him and you will be completely satisfied with the result. More
by Jkurk123
Employees Worked With
John Ponce, Nigel
August 13, 2015
Professional Service! My experience with Elliott Honig was a wonderful one! Car buying can be a very stressful, anxiety producing time (especially for used vehicles). Durin My experience with Elliott Honig was a wonderful one! Car buying can be a very stressful, anxiety producing time (especially for used vehicles). During my dealings with Elliott, I did not have any of those issues. I was never pressured or rushed. He couldn't have been more helpful or pleasant!! More
by Aae
Employees Worked With
Elliott Honig
May 22, 2015
Condescending, poor customer service from manager. I've never been so humiliated in my life. For a customer with a $20k down payment and my own financing, I was virtually belittled and brought to the I've never been so humiliated in my life. For a customer with a $20k down payment and my own financing, I was virtually belittled and brought to the brink of tears. Have you ever heard of Reg USA? Apparently this guy hasn't, but every other reputable dealership in the country has. Anyway, I have my car from another Lexus dealer; 19,000 miles less, and $2,000 cheaper. I will admit the salesperson I originally worked with was very nice,, but then the experience went downhill. Be prepared! More
by PrincessdiMD
Employees Worked With
Jose Silva
February 03, 2015
Great experience Another great experience with Ira lexus, the people that work there is what truly makes ira who they are, just want to thank you Gil my sales person J Another great experience with Ira lexus, the people that work there is what truly makes ira who they are, just want to thank you Gil my sales person Jose (Mgr)and Belo (business Mgr), you all made my experience great and I am very happy with the car. Thank you so much. More
by Alex01826
Employees Worked With
Bello . Gil, Jose Silva
January 01, 2015
This guy is very nice very pleased Thank you for all the best work you guys did im berry happy with my car a big thanks to Rick Ira Lexus IS the best Thank you for all the best work you guys did im berry happy with my car a big thanks to Rick Ira Lexus IS the best More
by Cincine
Employees Worked With
Rick Kizner
October 24, 2014
Wonderful Experience with IRA Lexus of Danvers-Thank you!!! We drove over 200 miles before reaching IRA Lexus in Danvers Ma. I could tell you about the failed visit to another Lexus dealer we visited 5 hours e We drove over 200 miles before reaching IRA Lexus in Danvers Ma. I could tell you about the failed visit to another Lexus dealer we visited 5 hours earlier before arriving in Danvers, but it’s not worth it. What is worth writing about is our tremendous, wonderful visit to IRA of Danvers. Actually, Ted Poulos is IRA Lexus of Danvers to me and my wife. Ted welcomed us to “His” Lexus store the moment we arrived. I say “His”, because Ted treated us like we were visiting his store. He gave me and my wife a bottle of water and found a comfortable place for us to sit. I think he knew we were tired and needed to catch our breath after a long ride. We were not going to stop but were driving right by. How could we not stop and look. I’m so very glad we did!! Through the whole process Ted helped us with every question we had. He made sure he bought what we asked for. Ted is a man of his word. Ted has an excellent sense of humor and knows how to take care of people, like us, who have been looking for the right car. We have no doubt we’ll be well taken care of now and in the future. Ted introduced us to the Sales Manager, Jose Silva and one of the Finance Managers, Nick Garofalo. Both these men are impeccable mangers and people. They genuinely care about their customers. Both Jose and Nick helped us in ways we didn’t expect with the final sale of the car. Nick helped us find the best financing option for our family. Jose worked hard for Ted. Jose helped Ted provide the exact car we needed at a price we could not walk away from. Not only have we bought a great Lexus car, but we have gained new friends. Ted, Nick and Jose will be friends for a long time. Thank you Lexus of Danvers for helping find a great car but more importantly find great men to work with now and in the future. More
by James Hayden
Employees Worked With
Ted Poulos; Nick Garofalo, , Jose Silva
October 21, 2014
Service issue with headlight replacement and recall. Rick made me feel as though I was the most important customer of the day. There is nothing like the pampering from the dealership, including the choic Rick made me feel as though I was the most important customer of the day. There is nothing like the pampering from the dealership, including the choice of a loaner car. The perception that it is less expensive to use a third party vendor is unfounded. The experience is just way more fun. More
by mocamark
Employees Worked With
Rick Chase
October 07, 2014
Excellent Service I was having some problems with my car (Lexus) while in Danvers summer of 2014 and a friend recommended IRA Lexus. We live45 miles away. The service w I was having some problems with my car (Lexus) while in Danvers summer of 2014 and a friend recommended IRA Lexus. We live45 miles away. The service was impeccable and thereafter we have been coming back to IRA Lexus in Danvers. I have been helped by Brendan De Angelis and it is always a pleasure dealing with him. His knowledge and professionalism stands out and keeps us, the customers, assured our vehicle is in good hands. I would recommend any of my friends looking for a car to purchase or experience the service at IRA Lexus. Thank You. NOL 2014 More
by Duma719
Employees Worked With
Brendan DeAngelis
