Ira Lexus Danvers

70,000 mile service Brendan D. does a great job assisting me with my service needs. Brendan is prompt getting back to me and keeps me in the know should anything arises Brendan D. does a great job assisting me with my service needs. Brendan is prompt getting back to me and keeps me in the know should anything arises regarding my service with no surprises. ***** More

Good Service Good service. Nice consultants. My car was always nice and clean. The only issue at that the dealer needs to improve is answering service. I called a Good service. Nice consultants. My car was always nice and clean. The only issue at that the dealer needs to improve is answering service. I called a few times, but nobody answer the calls, so I went down there and they left me in the waiting room for half an hour. More

I had a positive experience at Ira Lexus I had my car serviced . The staff was knowledgeable and professional. The waiting area is very comfortable. Overall , a great experience and would re I had my car serviced . The staff was knowledgeable and professional. The waiting area is very comfortable. Overall , a great experience and would recommend Ira Lexus to friends and family. More

Marvelous experience The reason I give the rating that I have given is due to the sales Consultants informative information factual and upfront in regards to the vehicle. The reason I give the rating that I have given is due to the sales Consultants informative information factual and upfront in regards to the vehicle. I've work with this salesperson for a number of years and he's always treated myself in my wife great More

Great service Always pleasant to deal with. Service fairly priced. Car is returned clean as a whistle. There is no reason to go anywhere else for service! Always pleasant to deal with. Service fairly priced. Car is returned clean as a whistle. There is no reason to go anywhere else for service! More

Buying a new car Saena Nikolas was very helpful and accommodating. She walked me through the whole transaction step by step and explained every detail in depth. I woul Saena Nikolas was very helpful and accommodating. She walked me through the whole transaction step by step and explained every detail in depth. I would recommend her highly More

Friendly Service Customer service Reps were very friendly, knowledgeable and especially did not pushing hard on selling which was important for me. But the final Customer service Reps were very friendly, knowledgeable and especially did not pushing hard on selling which was important for me. But the final payment processing was a little gimmicky that a higher APR was recorded and some offers were claimed to be given free but we actually had paid for. More

Very friendly and efficient My sales rep. Saena Nikolas was very nice and friendly during the entire negotiation process. She always followed up all the questions I had after the My sales rep. Saena Nikolas was very nice and friendly during the entire negotiation process. She always followed up all the questions I had after the sales. I am enjoying my car very much. I will buy my next Lexus from Saena again. More

Great Experience! I had such an amazing experience from the moment I walked in the Door. Saena made sure to get me exactly what I wanted! She was great, so nice and mad I had such an amazing experience from the moment I walked in the Door. Saena made sure to get me exactly what I wanted! She was great, so nice and made the process so easy and comfortable! More

Legendary service experience! Saena Nikolas our sales person, Belo the sales manager and Joe Bates the finance manager all gave a legendary service, showed great attention to detai Saena Nikolas our sales person, Belo the sales manager and Joe Bates the finance manager all gave a legendary service, showed great attention to detail and provided an overall genuine experience which is hard to find today. More