Ira Lexus Danvers

Great experience The sales person was very helpful. He answered all of our questions and took the necessary time to make us feel comfortable with the buying process. The sales person was very helpful. He answered all of our questions and took the necessary time to make us feel comfortable with the buying process. He did not pressure us in anyway to buy the car . Negotiating the sales price was not stressful. The delivery of the car went smoothly. Again, all the questions we asked were answered thoughtfully and efficiently. More

ABSOLUTELY FABULOUS On Saturday I had the pleasure of working with Seana Nikolas, a lovely sales and leasing consultant at Ira Lexus. It was time for me to get a new Lexu On Saturday I had the pleasure of working with Seana Nikolas, a lovely sales and leasing consultant at Ira Lexus. It was time for me to get a new Lexus. I previously had been driving a 2004 RX330 that I purchased at IRA Lexus. Not only did I love my current vehicle, but I loved the ease of working with the staff at IRA Lexus. They were always eager to please. So without a doubt I was definitely getting another Lexus. Seana greeted me with a smile and handshake. I felt comfortable and at ease with her right away. We sat down so that I could go over my many questions and needs of my next vehicle. She patiently listened to all of my questions and future needs of my next Lexus. I was very impressed with her knowledge of the vehicles. I narrowed my decision down to two SUV models. Seana went over both vehicles with me. Then she had me sit in both models that were in the showroom. The minute I sat in the new 2017 NX 200 Turbo I knew immediately it was the vehicle for me. The interior was so impressive and just gorgeous. It was so comfortable. I loved all of the features the 200T had to offer. Next Seana took me on a test drive. And then too see all the colors that the NX 200T came in. I fell in love with the black one. We returned to Lexus and began the paperwork. I felt I was given a fair trade in value and a very good price for the NX. I never felt rushed. Seana gave me her undivided attention. She was so professional right from the start. She was as excited as I was about my new Lexus. I had an AMAZING experience with Seana. I highly recommend working with her. I will 100% go back to her in the future if my needs change and I need to purchase another Lexus. She made me feel valued and thanked me for being a return Lexus customer. Seana made me feel that it was not just a sale to her, but a relationship we were building for the future. She was extremely grateful for my business and very committed to her customer. More

Buying a new car Jake Summit was the most amazing person to work with! I highly recommend friends and family!! Great dealership! Shout out to my Greek sister Saena!! M Jake Summit was the most amazing person to work with! I highly recommend friends and family!! Great dealership! Shout out to my Greek sister Saena!! My first Lexus and I'm so happy! More

Fantastic, positive and helpful John was very accommodating and helpful! Great trade in and price! This is our 3 Lexus from Ira! Will certainly recommend your dealership to famil John was very accommodating and helpful! Great trade in and price! This is our 3 Lexus from Ira! Will certainly recommend your dealership to family and friends. More

Customer Service is Platinum With a busy family and work schedule, comforting to know my service experience will always be top notch. Flexible drop off times, my loaner car is al With a busy family and work schedule, comforting to know my service experience will always be top notch. Flexible drop off times, my loaner car is always waiting for me, and they keep in touch readily w any questions. Pleasant and knowledgeable Service Manager and staff. More

Outstanding Service Saena was a true pleasure to work with throughout the entire process of purchasing my first Lexus. She listened attentively as I described my needs; Saena was a true pleasure to work with throughout the entire process of purchasing my first Lexus. She listened attentively as I described my needs; thoroughly explained all available options; and processed all the necessary paperwork seamlessly. A consummate professional who fully understands the value and meaning of customer service; my first experience purchasing a Lexus was truly an outstanding one thanks to Saena! More

Routine maintenance Excellent service advisors! Great experience . Did not to get Rate last time I was there for a quick pit stop. Service was excellent! Today routine m Excellent service advisors! Great experience . Did not to get Rate last time I was there for a quick pit stop. Service was excellent! Today routine maintenance And that was great as well! More

Efficient and effective I worked with Saena Nikolas. She is an awesome sales rep. She gathered my requirements and got me exactly what I needed. I wish other sales people cou I worked with Saena Nikolas. She is an awesome sales rep. She gathered my requirements and got me exactly what I needed. I wish other sales people could learn how to listen from her! I'm getting my third lexus from Ira and will likely get my forth as well. More

Service on my 430 LS Mr. DeAngelis was extremely helpful and knowledgeable about what I needed for service. He is an asset to your dealership and I hope he helps me every Mr. DeAngelis was extremely helpful and knowledgeable about what I needed for service. He is an asset to your dealership and I hope he helps me every time I come in. More

TYNA TOEK is awesome. I brought my car here for service many time. Most of the time I get random advisor, but many time I end up TYNA TOEK. She is awesome. Very helpful I brought my car here for service many time. Most of the time I get random advisor, but many time I end up TYNA TOEK. She is awesome. Very helpful More