Ira Lexus Danvers
Danvers, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:30 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Ira Lexus made it easy I made an appointment for 30,000 mile service on my 2013 LS460 which I bought certified in Florida oct 2016. Dibn't know if Ira would honor the mainte I made an appointment for 30,000 mile service on my 2013 LS460 which I bought certified in Florida oct 2016. Dibn't know if Ira would honor the maintenance deal. They did, made an appt for me within a couple of days at the time of my choosing and provided a loaner. Service Rep Dennis Pellegrino was great-professional, courteous and didn't waste any of my time. Five Stars! Bobbi Cashman More
Service Excellent service from beginning to end. Thank you Jennifer Perry. She is always helpful and makes the service process very enjoyable. I highly recomm Excellent service from beginning to end. Thank you Jennifer Perry. She is always helpful and makes the service process very enjoyable. I highly recommend her to everyone. More
Nail stuck in the tire I was able to make an appointment right away. Reasonable cost to repair. Service Manager, Adam Ragab, was professional and proficient, I highly recomm I was able to make an appointment right away. Reasonable cost to repair. Service Manager, Adam Ragab, was professional and proficient, I highly recommend him. More
Professional services Great service, very professional knowledge of automotive industry. Everything was great from beginning to end. Berth is probably the best sales men I Great service, very professional knowledge of automotive industry. Everything was great from beginning to end. Berth is probably the best sales men I ever met in my lift. More
Excellent service. Excellent customer service from beginning to end. Jennifer Perry, Assistant Sales Manager was excellent. I have always had an excellent experience at Excellent customer service from beginning to end. Jennifer Perry, Assistant Sales Manager was excellent. I have always had an excellent experience at Ira Lexus. I will continue to do business. More
Car serviced I brought my car in to be serviced and received a loaner car for the afternoon. Tyna was helpful and courteous. It was nice to get back into my freshl I brought my car in to be serviced and received a loaner car for the afternoon. Tyna was helpful and courteous. It was nice to get back into my freshly cleaned car! More
Service appt. - 1st time new customer Looks like Brendan may be new to the service advisor role as he is listed under Administration? That being said, I was a first time service customer Looks like Brendan may be new to the service advisor role as he is listed under Administration? That being said, I was a first time service customer with a used GX just bought. I tried to buy it at IRA but they didn't stock what I wanted- worked with Gene /Sales, very nice guy as well. Brendan did a fine job setting me up and communicating during the service, nice personality, knowledgeable. This dealership will be my go-to for service and I am happy to work with Brendan. More
Great customer service mr adam was great help Firest time at era Lexus danvers every thing went nice and smooth mr Adam rajab was very helpful . I ask if I can sell the car but the guy from sales Firest time at era Lexus danvers every thing went nice and smooth mr Adam rajab was very helpful . I ask if I can sell the car but the guy from sales didn't gave me a quote price I was not satsfied with way he deal with me More
Had a good experience Joan smith was very helpful with my Service I would recommend her to anybody. She will help you on anything that you need thank Joan Joan smith was very helpful with my Service I would recommend her to anybody. She will help you on anything that you need thank Joan More
IRA Lexus exceeded my expectations. Ira Lexus exceeded my expectations. Tyna Toek was excellent and explained everything. The work even turned out to be less than was estimated. Tyna kep Ira Lexus exceeded my expectations. Tyna Toek was excellent and explained everything. The work even turned out to be less than was estimated. Tyna kept be informed all through the process. More