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Ira Lexus Danvers

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.8
1,073 Reviews
We’re glad you found us! Here at Ira Lexus of Danvers we’re one of the premier new Lexus dealers in Danvers and used Lexus dealers in Danvers serving North Andover, Peabody, Danvers, and all the surrounding Massachusetts communities. Our Lexus dealer near Boston is here to exclusively serve you with our inventory, financing, service, etc. If you have any questions about either what we do or how we can help you, please don’t wait. Contact us on the phone, on our website, or in person. We’ll be happy to answer any inquiry you’ve got!
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101 Andover Street Route 114

Danvers, MA

01923

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Showing 1,074 reviews

June 18, 2023

Mile was great make him my adviser …………………. . I am not going to write fifteen words that it More

by Whoward04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joan Smith
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Jun 20, 2023 -

Ira Lexus Danvers responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 17, 2023

Excellent customer service strong understanding of auto technology ensuring the vehicle is properly repaired verify all needs More

by Kkaragosian0828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis P/Service
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Jun 20, 2023 -

Ira Lexus Danvers responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 16, 2023

Excellent service! Mark McLean handled all of my needs with professionalism and care. He communicated with me on a regular basis and kept me informed every step of the More

by Jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
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Jun 19, 2023 -

Ira Lexus Danvers responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 16, 2023

The service advisor looks like always in a hurry. . didn't talk w/ me over the phone patiently. I think it was because I just did the basic maintenance which doesn't cost a lot this time. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DENNIS PELLEGRINO
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Jun 21, 2023 -

Ira Lexus Danvers responded

Thank you for providing feedback regarding your interaction with our service staff. We apologize if it did not meet your satisfaction. Please reach out to our management staff to review this in more detail. Rick Chase Service Manager rchase@group1auto.com

June 15, 2023

Excellent service, the staff are knowledgeable and courteous clean place. I wouldn't hesitate to recommend someone to go there More

by wilpie70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Da Silva
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Jun 16, 2023 -

Ira Lexus Danvers responded

We're happy to hear you had such a positive experience with our team! Thank you again for the great review!

June 15, 2023

As always, it was a pleasure bringing my car to Ira Lexus for service. The employees are friendly, knowledgeable, and accommodating. The facility is comfortable and convenient. More

by Crspag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
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Jun 19, 2023 -

Ira Lexus Danvers responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

Jun 20, 2023 -

Crspag responded

Clean, comfortable facility with great service

Jun 20, 2023 -

Crspag responded

Clean, comfortable facility with great service.

June 15, 2023

Mark has excellent customer service and is always there to help maximize the specials available. More

by Alexis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
Report | Print
Jun 19, 2023 -

Ira Lexus Danvers responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 14, 2023

I've bought 4 vehicles over the years at IRA. Overall, I've been happy with the service I've received. I just got my first oil change on my most recent purchase, and it was free! Certainly can't More

by st99603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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Jun 16, 2023 -

Ira Lexus Danvers responded

Thank you for being our customer, we appreciate your kind words. We are thrilled that you had a pleasant service visit! We thank you for your business and look forward to your next visit!

June 12, 2023

Jennifer Perry was wonderful! And the service team had my car back in shape quickly and were wonderful to deal with. More

by beth_cabrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
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Jun 16, 2023 -

Ira Lexus Danvers responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit! We sincerely thank you for the positive review, and look forward to seeing you again soon!

June 12, 2023

I love Ira Lexus service department. Class act and always going the extra bit to provide excellent service. The sales department doesn't come up to that level. More

by LucklegNX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joan Smith, Rick Chase
Report | Print
Jun 16, 2023 -

Ira Lexus Danvers responded

Thank you for being our customer, we appreciate your kind words. We are thrilled that you had a pleasant service visit! We thank you for your business and look forward to your next visit!

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