Ira Lexus Danvers

Good experience at Ira Lexus Had an impressive experience at Ira Lexus. Saena who was my sales consultant being very helpful and friendlythroughout the entire process. Great custo Had an impressive experience at Ira Lexus. Saena who was my sales consultant being very helpful and friendlythroughout the entire process. Great customer service. She and Mike S who is the sales manage are very professional. Would recommend anyone to go visit them and Ira Lexus. More

Treated well and kept informed. Good people I had a problem with the check engine light and the traction control not working. They gave me a loaner car and kept me posted on what they found caus I had a problem with the check engine light and the traction control not working. They gave me a loaner car and kept me posted on what they found caused the problem. This allowed to keep my schedule while the car was being repaired. A terrific benifit More

Timing Belt I love Ira Lexus in Danvers, MA. My Assistant Service Manager - Dennis Pellegrino is the best ever !!! He ALWAYS kept me informed on anything extra th I love Ira Lexus in Danvers, MA. My Assistant Service Manager - Dennis Pellegrino is the best ever !!! He ALWAYS kept me informed on anything extra that would come up. I can tell the dealership itself really cares about the customers to the fullest and this is why I will continue to bring my vehicle to them instead of the mom and pop shops. More

RAB's. 2018 GX 460 review Great dealer and Salesman. This is the 4th Lexus purchase here & I have always been treated as if I was their most important customer. I have alway Great dealer and Salesman. This is the 4th Lexus purchase here & I have always been treated as if I was their most important customer. I have always been happy with the purchase price and the severvice that I have received during ownership of each vehicle. The Lexus quality speaks for itself More

50,000 mile check up Ira is always attentive to customers...everything about the experience is first rate ... on time ... thorough...work done in a timely manner...overall Ira is always attentive to customers...everything about the experience is first rate ... on time ... thorough...work done in a timely manner...overall a wonderful experience More

Regular 40 k service Mark McLean got me last min appt Also provided me with a loaner Alll went perfect Quick 2 hr Sevice as promised Thx Desi Catena Mark McLean got me last min appt Also provided me with a loaner Alll went perfect Quick 2 hr Sevice as promised Thx Desi Catena More

Excellent service The service I received was top of the line. My car was so clean I almost walked past it. I really appreciate the care my car was given. The service I received was top of the line. My car was so clean I almost walked past it. I really appreciate the care my car was given. More

Custom Service IRA goes out of their way to accommodate me and is always up front about pricing. They tell you what you need, what is suspect and what is just fine, IRA goes out of their way to accommodate me and is always up front about pricing. They tell you what you need, what is suspect and what is just fine, all without high pressure sales tactics. I've purchased two Lexus' here and have all service done here. More

Easy to get your car serviced Jennifer was there to greet me and had a loaner car ready for me. She was efficient, professional and friendly and kept me updated throughout the serv Jennifer was there to greet me and had a loaner car ready for me. She was efficient, professional and friendly and kept me updated throughout the service process. I was concerned about a noise I heard and Michael Carbon took me out for a test drive. We didn't hear anything at the time but he told me that if I heard it again in the future I should just bring in the car without bothering to make an appointment. Service is always excellent at Ira Lexus. More

Great job today Very efficient service on my car with excellent guidance given by Brendan, my advisor. An overall very positive experience. Ira Lexus has my trust to Very efficient service on my car with excellent guidance given by Brendan, my advisor. An overall very positive experience. Ira Lexus has my trust to take care of my car and anticipate my needs. More