Ira Lexus Danvers

Great experience. I had a great experience. My salesman, Elliot Honig, was very attentive, professional and answered all my questions. The staff was friendly. I would h I had a great experience. My salesman, Elliot Honig, was very attentive, professional and answered all my questions. The staff was friendly. I would highly recommend going IRA Lexus for your next car. More

Service I think the world of Dennis he rocks. I trust him, he is flexible, accommodate my schedule, works to get fair pricing and researched past service I think the world of Dennis he rocks. I trust him, he is flexible, accommodate my schedule, works to get fair pricing and researched past service As good as my service has been completing this survey has been a nightmare. Keep getting errors when I’ve completed all fields. Dennis’s name is not listed. Suggest fix survey. I won’t drive again More

60000 maintenance Very helpful with updates about car and recommendations for work that needed to be done. There was a rattle in car that they are able to pinpoint and Very helpful with updates about car and recommendations for work that needed to be done. There was a rattle in car that they are able to pinpoint and fix. More

Tyna is awesome Tyna toek is always courteous,professional and solid! Always a pleasure. Easy to work with and trust worthy. Recoomend to everyone i know! Good job. Tyna toek is always courteous,professional and solid! Always a pleasure. Easy to work with and trust worthy. Recoomend to everyone i know! Good job. More

Service visit Everything went well. My car was ready early and done perfectly. My car is an es350. I will come back for service. Thank you so much Everything went well. My car was ready early and done perfectly. My car is an es350. I will come back for service. Thank you so much More

Bert was great! Bert was a terrific sales rep and my wife and I enjoyed our experience working with him. He made the process easy and enjoyable. The only downside was Bert was a terrific sales rep and my wife and I enjoyed our experience working with him. He made the process easy and enjoyable. The only downside was a pushy business manager who was condescending when we rejected his extended warranty offers, but it wouldn’t stop us from working with Bert again. He definitely earned our trust and future business. More

Courteous and efficient service! Brendan is very efficient and my service appointment went very smoothly. I've been impressed with Ira Lexus service after many years at a different Le Brendan is very efficient and my service appointment went very smoothly. I've been impressed with Ira Lexus service after many years at a different Lexus dealership. So please keep up the good work and I will remain here. More

Device Department at ira Lexus Dennis Pellegrino was my service manager and I was very impressed with his friendly manner , his professionalism and most importantly his help. I had Dennis Pellegrino was my service manager and I was very impressed with his friendly manner , his professionalism and most importantly his help. I had to call him because I remembered I neede an inspection sticker and he said it was no problem and made it happen. I neede a copy of my lease and again he made it happen and did so with a smile! More

Purchase I was very pleased with the overall service I received from Ira Lexus. My salesperson (Jaime) provided great customer service and was very knowledge I was very pleased with the overall service I received from Ira Lexus. My salesperson (Jaime) provided great customer service and was very knowledgeable. I was allowed to take the time that I needed to make my decision including taking the car to show my girlfriend. I would recommend Jaime and Ira Lexus to friends and family. More

Service My advisor, Dennis Pellegrino was great. Communicated well and delivered what he promised. The greeter , however needs to improve . He didn't introduc My advisor, Dennis Pellegrino was great. Communicated well and delivered what he promised. The greeter , however needs to improve . He didn't introduce himself, seemed confused , took me to 2 different advisors before Dennis stepped in. The greeter asked me to move my car so another employee could drive out of the service bay (instead of moving the car directly in front of him) . So let's inconvenience the customer. Did nothing to make me feel welcome. More