Ira Lexus Danvers

Returning customer The service station is staffed with courteous and professional people. You are in and out in a very reasonable amount of time and the actual service t The service station is staffed with courteous and professional people. You are in and out in a very reasonable amount of time and the actual service to my vehicle is first rate. More

Recall Dennis Pellegrino couldn't have been more efficient and friendly in taking care of our recall issue. He took the time to get us a loaner and called ba Dennis Pellegrino couldn't have been more efficient and friendly in taking care of our recall issue. He took the time to get us a loaner and called back with updates on the service. I was very satisified with the way he handled everything for us. He is a very valuable employee. More

Excellent service Helped to solve all of my issues and recommended other fixes and service I might need. Gave me all the discounts that were available and was very frie Helped to solve all of my issues and recommended other fixes and service I might need. Gave me all the discounts that were available and was very friendly More

Excellent experience Rolled over lease on a new ES350 and drove out with the car same day. Saw a and Willy worked with me in advance of lease expiration to find a great d Rolled over lease on a new ES350 and drove out with the car same day. Saw a and Willy worked with me in advance of lease expiration to find a great deal More

Professional, respectful no hassle experience This is the second Lexus I’ve purchased at this dealership and it was again a very positive experience. Saena makes the entire experience positive and This is the second Lexus I’ve purchased at this dealership and it was again a very positive experience. Saena makes the entire experience positive and no pressure. It’s a pleasure dealing with this group. More

Efficient Oil change and vehicle inspection completed at the time expexted. Questions i had about deferred work was answered promptly. While waiting- seated in Oil change and vehicle inspection completed at the time expexted. Questions i had about deferred work was answered promptly. While waiting- seated in comfortable section and offered muffin/drink. Overall great experience. More

Service I really enjoy all of the service staff when i go here with the service advisers etc. I notice with my current vehichle RX350 vs my prior LX570 the I really enjoy all of the service staff when i go here with the service advisers etc. I notice with my current vehichle RX350 vs my prior LX570 the do a horrible job at cleaning my vehicle. The vacuumed my car this time but they NEVER clean my dash boards or anything filthy very dissapointed. Tom Middleton and Brendon DeAngelis are very very pleasant to work with. More

Great experience Tyna from lexus was fantastic. She provided the type of service that keeps me coming back. I could not be more impressed with how incredibly efficient Tyna from lexus was fantastic. She provided the type of service that keeps me coming back. I could not be more impressed with how incredibly efficient she was and ensured all my service needs were covered More

Service was excellent Service was done in a timely and professional manner. The valet service was A+. Bill was most helpful in switching cars as I live in an apartment buil Service was done in a timely and professional manner. The valet service was A+. Bill was most helpful in switching cars as I live in an apartment building and he needed to get the car from the underground garage and he put the rental car in the garage for me More

Excellent service I have been religiously coming to Ira Lexus to get my car serviced for the five years, and I will continue to do that for foreseeable future. I have been religiously coming to Ira Lexus to get my car serviced for the five years, and I will continue to do that for foreseeable future. More