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Ira Lexus Danvers

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.8
976 Reviews
We’re glad you found us! Here at Ira Lexus of Danvers we’re one of the premier new Lexus dealers in Danvers and used Lexus dealers in Danvers serving North Andover, Peabody, Danvers, and all the surrounding Massachusetts communities. Our Lexus dealer near Boston is here to exclusively serve you with our inventory, financing, service, etc. If you have any questions about either what we do or how we can help you, please don’t wait. Contact us on the phone, on our website, or in person. We’ll be happy to answer any inquiry you’ve got!
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101 Andover Street Route 114

Danvers, MA

01923

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Showing 976 reviews

June 19, 2023

Everything was grea quick and convenient for me that's why I came to Ira More

by Siitdeh
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
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Jun 22, 2023 -

Ira Lexus Danvers responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 19, 2023

Great communication and customer service! Very friendly staff. Service department provided detailed inspection report. Thank you Kyle (service advisor)! More

by J_guy3
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kyle Quinn, Elizabeth Berkman
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Jun 22, 2023 -

Ira Lexus Danvers responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 18, 2023

Mile was great make him my adviser …………………. . I am not going to write fifteen words that it More

by Whoward04
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joan Smith
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Jun 20, 2023 -

Ira Lexus Danvers responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 17, 2023

Excellent customer service strong understanding of auto technology ensuring the vehicle is properly repaired verify all needs More

by Kkaragosian0828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis P/Service
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Jun 20, 2023 -

Ira Lexus Danvers responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 16, 2023

Excellent service! Mark McLean handled all of my needs with professionalism and care. He communicated with me on a regular basis and kept me informed every step of the More

by Jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
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Jun 19, 2023 -

Ira Lexus Danvers responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 16, 2023

The service advisor looks like always in a hurry. . didn't talk w/ me over the phone patiently. I think it was because I just did the basic maintenance which doesn't cost a lot this time. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DENNIS PELLEGRINO
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Jun 21, 2023 -

Ira Lexus Danvers responded

Thank you for providing feedback regarding your interaction with our service staff. We apologize if it did not meet your satisfaction. Please reach out to our management staff to review this in more detail. Rick Chase Service Manager rchase@group1auto.com

June 15, 2023

As always, it was a pleasure bringing my car to Ira Lexus for service. The employees are friendly, knowledgeable, and accommodating. The facility is comfortable and convenient. More

by Crspag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
Report | Print
Jun 19, 2023 -

Ira Lexus Danvers responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

Jun 20, 2023 -

Crspag responded

Clean, comfortable facility with great service

Jun 20, 2023 -

Crspag responded

Clean, comfortable facility with great service.

June 15, 2023

Mark has excellent customer service and is always there to help maximize the specials available. More

by Alexis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
Report | Print
Jun 19, 2023 -

Ira Lexus Danvers responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 15, 2023

Excellent service, the staff are knowledgeable and courteous clean place. I wouldn't hesitate to recommend someone to go there More

by wilpie70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Da Silva
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Jun 16, 2023 -

Ira Lexus Danvers responded

We're happy to hear you had such a positive experience with our team! Thank you again for the great review!

June 14, 2023

I've bought 4 vehicles over the years at IRA. Overall, I've been happy with the service I've received. I just got my first oil change on my most recent purchase, and it was free! Certainly can't More

by st99603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Jun 16, 2023 -

Ira Lexus Danvers responded

Thank you for being our customer, we appreciate your kind words. We are thrilled that you had a pleasant service visit! We thank you for your business and look forward to your next visit!

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