Ira Lexus Danvers
Danvers, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:30 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 976 reviews
From the moment we made the phone call to book the appointment, all the way to the very end. when we shook hands, everything went well! The lady at the desk, Jennifer, (I think), was kind, funny, and appointment, all the way to the very end. when we shook hands, everything went well! The lady at the desk, Jennifer, (I think), was kind, funny, and explained things very well! I would recommend her very highly. We went home and waited for the phone call or text which we got the next morning. Our car was ready. When we went back, and Jennifer was not there, but some other gentleman took a good care of us, knew we were coming, who we were, and within five minutes, our car was out there and ready to go. It ran “smooth as silk”, and we are happy customers! Joe and Sarah M. More
Finally ! ! I waited since 11/16/22 for my second Lexus key fob. ALAS !!! A terrific Master Certified Service Manager at IRA in Danvers, MA named RICK CHASE wa ! I waited since 11/16/22 for my second Lexus key fob. ALAS !!! A terrific Master Certified Service Manager at IRA in Danvers, MA named RICK CHASE was awesome!!! He replied to my last email and He got me my long awaited 2nd key fob, had it programmed and he had my car washed within one hour! Thank you and much appreaction and a shout out to you RICK CHASE !!! IRA… RICK CHASE deserves A REWARD FROM YOU!!!! HAPPY 4th of JULY!! Rita Richard More
Very happy w your dealership because of Jennifer Perry, who has been my service go to amazing person, and can’t say enough about her professional and caring attitude. Jennifer is certainly an asset to Ira who has been my service go to amazing person, and can’t say enough about her professional and caring attitude. Jennifer is certainly an asset to Ira Lexus! Sue Lanigan More
I have a 10 year old LS460L I need a place I can go where they can tell me exactly what I need to maintain such a beautiful automobile. My guy Brendan made it all happen in less than 24 hours. All take where they can tell me exactly what I need to maintain such a beautiful automobile. My guy Brendan made it all happen in less than 24 hours. All taken care of while I drove his rental. I'm very pleased More
Nick Budrey was fantastic! Professional and kind, he knows his service he is definately an asset to the Lexus team. I went in for a recommended service and a tire rotation. I Professional and kind, he knows his service he is definately an asset to the Lexus team. I went in for a recommended service and a tire rotation. I got there a little before 7 am and was the 3rd car into the building, thinking it would be quick, within an hour,I was very disapointed that it took 2 hours. More
We can’t say enough good things about Kyle in service who guided us through a very difficult situation with our favorite car, an ‘08 Rx400h which unexpectedly gave up after 170k miles. After liaising with th guided us through a very difficult situation with our favorite car, an ‘08 Rx400h which unexpectedly gave up after 170k miles. After liaising with the insurance folks who decided to total her 😢, Kyle introduced us to Jack in the showroom who helped us purchase a used 350. The people we worked with at IRA Lexus made the whole process much easier. More