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Ira Lexus Danvers

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.8
1,105 Reviews
We’re glad you found us! Here at Ira Lexus of Danvers we’re one of the premier new Lexus dealers in Danvers and used Lexus dealers in Danvers serving North Andover, Peabody, Danvers, and all the surrounding Massachusetts communities. Our Lexus dealer near Boston is here to exclusively serve you with our inventory, financing, service, etc. If you have any questions about either what we do or how we can help you, please don’t wait. Contact us on the phone, on our website, or in person. We’ll be happy to answer any inquiry you’ve got!
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101 Andover Street Route 114

Danvers, MA

01923

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Showing 1,105 reviews

January 24, 2025

Great service. I appreciate the assistance and in depth checks into my car during service. More

by danieltrent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
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Jan 24, 2025 -

Ira Lexus Danvers responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 24, 2025

Great service people. Considerate ,friendly . Keeps you informed in a timely manner.. top notch service More

by ms.jake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean, Frank Carchedi
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Jan 24, 2025 -

Ira Lexus Danvers responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 24, 2025

Alex was a great salesman. Very attentive and listened to what we wanted for a car! He didn’t try to over sell us and was receptive to our objections to certain things. It was More

by chapman.jay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mehman Abdulsalamov, Alex Baker
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Feb 01, 2025 -

Ira Lexus Danvers responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 24, 2025

Jennifer was super helpful. Professional and friendly. She also provided some tips to help me take advantage of some of the car’s advanced features. More

by Phil
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
Report | Print
Feb 01, 2025 -

Ira Lexus Danvers responded

Hi Phil, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 23, 2025

Went in for maintenance, it took too long and I feel I should get more updates rather than just waiting there and wondering how much longer will I need to wait. I was the first one there at 7am and still More

by blekhmann
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
Report | Print
Jan 26, 2025 -

Ira Lexus Danvers responded

We apologize for the inconvenience and delayed communication. We can do better. Our service director, Rick Chase will be reaching out to you. You can also reach out to him at rchase@group1auto.com or 978-739-8619. Thank you, Willy Moy General Manager

January 22, 2025

It is clean and friendly work place. Myservice advisor Dennis Pellegrino was very attentive and had a loaner waiting for me. Brendan DeAngelis was also very good to me. More

by Kcarbone766
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Deangelis, Dennis Pellegrino
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Jan 22, 2025 -

Ira Lexus Danvers responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. We look forward to your next visit! Take care!

January 22, 2025

Defeneltly will buy another car in the future at Ira Lexus Danvers ,as soon you open the doors they make you feel welcome and comfortable, great people with good attitude speciality the person who help More

by Benny1052
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicolette
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Jan 22, 2025 -

Ira Lexus Danvers responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 21, 2025

My car’s battery died the day before I was going out of town and the Ira Lexus changed it for me even though I didn’t have an appointment. More

by Mina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryanna Bernard
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Jan 22, 2025 -

Ira Lexus Danvers responded

Hi Mina, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 21, 2025

Very professional courteous and willing to explain and discuss any work required or has been done. Mark McLean does a great job in explaining precisely what and why work was and should be done immediately More

by condolet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
Report | Print
Jan 22, 2025 -

Ira Lexus Danvers responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 20, 2025

The most care about customer service in Massachusetts. I want to say Thank you for Ira dealer and all the Ira service people. More

by sokchoeunchea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sorena Choum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliot Honig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Ponce, Richard Ladd, Dominic Abbondanza
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Jan 21, 2025 -

Ira Lexus Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Lexus! We are always more than happy to assist you if anything else comes up. Take care!

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