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Ira Lexus Danvers

Danvers, MA

4.8
965 Reviews
We’re glad you found us! Here at Ira Lexus of Danvers we’re one of the premier new Lexus dealers in Danvers and used Lexus dealers in Danvers serving North Andover, Peabody, Danvers, and all the surrounding Massachusetts communities. Our Lexus dealer near Boston is here to exclusively serve you with our inventory, financing, service, etc. If you have any questions about either what we do or how we can help you, please don’t wait. Contact us on the phone, on our website, or in person. We’ll be happy to answer any inquiry you’ve got!
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101 Andover Street Route 114

Danvers, MA

01923

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Showing 965 reviews

November 11, 2024

Great service! Responsive to my concerns and needs. I had an issue that needed immediate attention and they took me right in. More

by Richard Maggio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachelle Terenzi
Nov 13, 2024 -

Ira Lexus Danvers responded

Hello Richard, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

November 10, 2024

TLDR: The dealership forged my signature to add $2000 worth of unwanted packages to my lease contract, and I still haven’t received my refund 2 months later even after they admitted fault. I had the m More

by kvnwinata
Finance Experience
Recommend Dealer
No
Employees Worked With
Geoffrey Garden
Nov 13, 2024 -

Ira Lexus Danvers responded

Thank you for reaching out. We understand the frustration and delay of getting the refund processed. We have elected to directly reimburse you for the product. Thank you for your understanding. Willy Moy General Manager 978-739-8608 wmoy@group1auto.com

November 09, 2024

Always concerned about their customers and all information along with customer service and comfort while waiting or providing for additional transportation More

by chikn2634
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
Nov 11, 2024 -

Ira Lexus Danvers responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

November 09, 2024

Its was a great experience I got my car issues resolved in a timely matter and they above and beyond and gave me the loaner so i can run my errands More

by randylp2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Guillen 5 Stars
Nov 12, 2024 -

Ira Lexus Danvers responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 09, 2024

Reasonable service costs versus other Lexus dealers in the state. Plenty of staff on hand to assist. Everyone was welcoming and attentive. More

by cchiverton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Ira Lexus Danvers responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 09, 2024

Always an enjoyable experience working with Danvers Lexus - Professional & Friendly Staff, clean environment and my advisor price matched my service. Wonderful customer service! Lee Ann Long More

by Lee Ann Long
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Deangelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Ira Lexus Danvers responded

Hi Lee, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care!

November 08, 2024

I’ve owned my Lexus IS350C for 13yrs now. I always have it serviced at the IRA dealership. Dennis Pellegrino is outstanding, even when the news isn’t all that pleasant to hear! He certainly m More

by cynthiawood79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

Ira Lexus Danvers responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 08, 2024

The overall service staff are wonderful. My personal advisor, Jennifer Perry is, consistently very professional and thoughtful to the needs of her clients. This is why most people like Ira s More

by Leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I have not had to deal with the service providers directly.
Nov 11, 2024 -

Ira Lexus Danvers responded

Hi Leo, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 08, 2024

Tyler was very helpful in getting me in for service and addressing all my guestions and service requirements. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Costa
Nov 11, 2024 -

Ira Lexus Danvers responded

Hi Dan, we're happy to hear you had such a positive experience with Tyler! We are always more than happy to assist you if anything else comes up. Take care!

November 08, 2024

Great service, reasonable prices. Abe was super helpful and really nice. They gave me a nice loaner and were very communicative of pricing and timing. More

by martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham
Nov 11, 2024 -

Ira Lexus Danvers responded

Hi Martin, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.